Yep, nothing changes in their interface. i dont see anything catchy.
Sigh,kinda tired using it after a few months

waahhh...when u bought it bro?
same with mine white edtn??

GOnna get one for my dad!! Is this phone recommended for old man? He will be using it on sms, call and some wifi and GPS. Im liking it very much and i assumed that my dad will like it. Any obvious problem with this phone? Thanks.

Yes..I also do want to get one...if can claim from Nokia lagi bagus...hehehehe...  

what topic & subtopic you choose?

Okay submitted my complaint liao....hope they (Nokia) listen.....

Does the car holder same as the one they (Nokia) advertised in their web site?

Ya me too..(Ctrl+C and Ctrl+V) not functioning in QuickOffice....

i am rallying my support to complaint...

First Q, how come the E72 is not in the list of phones?
------
Actually, I am writing to express my displeasure toward Nokia's marketing strategy. Here is my story. I bought a E72 on the first day of launch for RM1699. Now, about 6 months later, the official price has dropped to RM1320, and comes with freebies (bluetooth headset and car-holder) which in total, costs about RM200-RM300.

I feel very disappointed by the way Nokia has treated the long time supporters. In a way, I feel somewhat "cheated". I pay more, get less, and have to live with the many bugs the phone has. And now, even after 2 updates, the bugs are not fully rectified (infact, some new ones are introduced). It seems to me that Nokia is more interested in maintaining its market share than the interest of its loyal customers.

In my opinion, Nokia it is fine that the price of the phones are reduced over time, but if freebies are included, I feel that it is only fair that the early adopters (mostly hardcore Nokia supporters) are given vouchers to redeem such similar items, or the very least, discount vouchers to purchase the items. Thank you for your time and I hope that my opinion means something.

Best Regards,

Tee Lim

Dear Mr. Tan,

Thank you for emailing Nokia Careline.

In response to your inquiry, please be assured that Nokia is continually looking at ways of improving to provide you with better products and services. We assure you that each of our customers are valued and we do not treat your concerns lightly. We wish to assure you that all Nokia products undergo a very thorough quality assurance program with extensive research and development. As such, your constructive feedback will give us the opportunity to remedy any difficulties to improve our future products and services.

You may like to visit our website at www.nokia.com.my for more information and support for your Nokia device. If you have further enquiries, please write to us again or contact Nokia Careline at 1300 881600. We operate between the hours of 8.00am and 8.00pm, seven days a week.

Kind regards,

Kay Cee B.
Nokia Careline

Ya lor...talk as if no talk like that. Did you reply them back & tembak them? M16 them back !@#$%^&*())(*&^%$#@!

Hi,

Thanks for your reply.

However, your reply seems very general and does not really answer my question/comments, which I feel is nearly as bad as not replying.

Anyway, I wish to highlight some of the problems I have with the E72 after the latest firmware update:
1) in Menu, the 7 and 8 button does not respond when pressed

2) in Quickoffice, copy and paste (Ctrl+C and Ctrl+V) function does not work (this function could work before the latest firmware update)

3) switching profiles using the "Silent/Ctrl" button does not work properly. When pressed (hold fore 1 sec), it will switch profiles and immediately switch back. e.g. If in "General", after pressing the button, it will change to "Silent" but immediately change back to "General". This happens both ways and occurs 80-90% of the time (I encountered this the day I got my phone - no change/improvement with each firmware update). With comment 2) this practically renders the button useless.

This are the problems/bugs that I am encountering at the moment. And hopefully, I do not find anymore.

Thank you for your time.

Hope they really read customer complain thoroughly and reply smarter...as for your No.1 & No.3, I do not encountered any issue. It might be your handset problem....maybe you're one of the unlucky ones.....

What ? You want use M16, Bazooka or rocket launch into their email or not?  I see the Nokia reply also want launch

I think i already know their standard answer for ur M16 lor. They will ask u to go NCC and reformat ur E72. Abis cerita.. 

Just updated to latest firmware:

software version: 031.023
version date: 31/3/2010

Will test on the Garmin see whether will hang or not.

Dear Mr. Tan,

Thank you for emailing Nokia Careline.

We  recommend that you take your Nokia E72 to an authorised service center of Nokia for further analysis. The service center technicians would be able to rectify the fault, they will be in a better position to assist you upon analyzing the mobile phone.

Kindly take along your original proof of purchase as this will determine the warranty status of your mobile phone.

You can use this link to locate the nearest Nokia center in your area:

http://www.nokia.com.my/carecenters

Please visit our website at www.nokia.com.my for more information and support for your Nokia device. If you have further enquiries, please write to us again or contact Nokia Careline at 1300 881600. We operate from 8:00am to 8:00pm, seven days a week.

Kind regards,

Ana V.
Nokia Careline

Hi,

Thank you for your reply.

Regarding my complaints (besides item no.3, which may be due to hardware problem), item no. 1 & 2 only surfaced AFTER I did a firmware update. I have check with a few E72 users and they experienced the same problem only AFTER the firmware update as well. Clearly, this is due to a bug in the latest firmware. I seriously doubt the Nokia Care Centre can do anything about it. My intention of informing you guys over email is that, hopefully, you guys can forward it to the relevant department.

Also, my complaint regarding Nokia's marketing strategy and that early adopters like me feel "cheated" (because we pay more, get less and have to live with the bugs the phone comes with) was just brushed aside.

As a whole, I think this is poor customer service and for my next phone, Nokia will definitely not be one of the choices. Thank you very much.

Hey bro... that it jes what i said in the ealier post. Your M16 sure they ask u to go NCC and format. Betul betul they give my answer.. 

Looks like the GPS is one of the main factors which made you guys chose E72?
I'm looking more on other stuffs since I already have a Garmin Nuvi in my car.

Can anybody tell me what are the other factors of E72 that you are satisfied with?

anyone got light leakage below the home one touch button?

it has been like tis since e71 la.. one way to cure it is lock ur keypad and use ur thumb to push it up..