Dell Warranty, Local or Global?
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 Feb 19 2010, 09:30 PM, updated 16y ago
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#1
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Senior Member
1,661 posts Joined: Apr 2009  
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Hello guys,
Today, I would like to ask question about the warranty offered by Dell. I want to know whether the warranty is only applicable at local or global? For instance, if I have bought a laptop from Dell Malaysia and bring it over to Germany. Suddenly, laptop got problem and need to fix it with my warranty. Does it valid?  |
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Feb 19 2010, 09:36 PM
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#2
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Senior Member
1,661 posts Joined: Apr 2009
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QUOTE(Fantasia @ Feb 19 2010, 09:34 PM) iirc, 3 years warranty is international warranty Do you mean by this: "3-year XPS Premier Service with 3-year CompleteCover" ? |
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Feb 20 2010, 02:14 AM
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#3
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Senior Member
1,661 posts Joined: Apr 2009
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 Wunderbar (Excellent) ... Then, I have no worries of buying at Malaysia ... the laptop at Germany was extremely EXPENSIVE ...  |
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Feb 20 2010, 02:17 AM
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#4
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Senior Member
1,661 posts Joined: Apr 2009
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QUOTE(cy-yang @ Feb 20 2010, 02:15 AM) Going to buy any product of dell? For the time being, I'm choosing between Dell Studio XPS 16 and Alienware M15x. For Dell Studio XPS 16, I want to wait till it refreshes its GPU and see ...  This post has been edited by Jeffrey1987: Feb 20 2010, 02:21 AM |
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Feb 20 2010, 02:24 AM
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#5
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Senior Member
1,661 posts Joined: Apr 2009
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QUOTE(cy-yang @ Feb 20 2010, 02:21 AM) ow.. Yea, Alienware M15x Nvidea GeForce GTX 260 is really tempting ... Oh yea, do you know the cover or lid of AW is made from what materials? Plastic or aluminium?Think twice .. I been confusing abt choosing m17x and G73 last time.. Finally , AW is on my side.. Try think of it usage, design, budget, and quality.. |
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Feb 20 2010, 02:29 AM
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#6
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Senior Member
1,661 posts Joined: Apr 2009
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QUOTE(cy-yang @ Feb 20 2010, 02:28 AM) Try check on AW's discussion.. I.C ... cause I like aluminium brushed lid ... looks cool .... Im not really rmb this.. for m17x , aluminium for sure cause have review so many.. for m15x, Im not sure, but if not mistaken, we taking abt this in AW's discussion b4, is aluminium too..  |
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Feb 20 2010, 06:10 AM
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#7
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Senior Member
1,661 posts Joined: Apr 2009
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QUOTE(DarkNite @ Feb 20 2010, 06:02 AM) Requirements for Dell warranty in oversea countries are 1. Need to purchase any 3 years warranty at time of purchased of laptop. 2. Country of destination have similar model. I think Dell Studio XPS 16 and Alienware M15x should have no problems on fulfilling these requirements but I do have a question. The keyboard for Germany laptops are a little bit difference than Malaysia. Does this void the requirements?Added on February 20, 2010, 6:23 am QUOTE(Unomi @ Feb 20 2010, 01:52 AM) just call dell , for further inquiry . Is much safer and more reliable sources . Currently, I'm at Germany. I can't afford to call them as I afraid they will charge me ( I mean by Telco charges ) ...  Thus, I choose to request assistance from here 1st ...This post has been edited by Jeffrey1987: Feb 20 2010, 08:21 AM |
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Feb 20 2010, 08:14 AM
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#8
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1,661 posts Joined: Apr 2009
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QUOTE(aliex87 @ Feb 20 2010, 07:06 AM) you can always email them, and its foc of course...  Yea, I most probably will e-mail Dell Malaysia and Deutschland regarding on this matter ... |
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Feb 20 2010, 08:49 AM
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#9
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Senior Member
1,661 posts Joined: Apr 2009
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» Click to show Spoiler - click again to hide... « Thanks so much Mr. Doctor for your contact details ... Anyway, where you bought your laptop last time? At Malaysia or foreign country? |
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Feb 20 2010, 08:58 AM
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#10
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1,661 posts Joined: Apr 2009
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QUOTE(Mr.Docter @ Feb 20 2010, 08:51 AM) no problem at all, my friend You bought your laptop at Malaysia and brought it to oversea during your study there? So, do you extent your warranty then? local or international .... i brought my babe here, without contacting SA or what-so-ever. so i didn't get a discount like others get  |
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Feb 20 2010, 09:05 AM
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#11
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1,661 posts Joined: Apr 2009
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QUOTE(Mr.Docter @ Feb 20 2010, 09:02 AM) hehe.. nope. i don't give a damn actually about international warranty actually since i frequently back to Malaysia I.C ... |
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Feb 21 2010, 10:41 PM
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#12
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1,661 posts Joined: Apr 2009
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QUOTE(dunkiedonuts @ Feb 21 2010, 10:30 PM) When you all say local warranty, does that mean that its only covered within the country you purchased the laptop from? Because I heard my friend saying dell's default warranty (one year) is covered in the ASEAN region. Need confirmation from experienced dell users. =) Local warranty means warranty within Asia Pacific if you bought your laptop at Malaysia. |
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