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Streamyx StreamyxCoolUniPack, Read post #1 before you ask anything

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hirota
post Apr 5 2010, 04:32 PM

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QUOTE(KKW @ Apr 5 2010, 04:19 PM)
erm.. my hypptunes received at 4/4 10.15am
and my streamyx zone received at 5/4 3.15am
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oh ok..
just now tried to call 100, wait 10mis+ still no 1 entertain me..........
aiks, i sent email to help@tm.net.my
hirota
post Apr 5 2010, 06:14 PM

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managed to called 100, but...........
first i talked to product and services, ask them why i not yet receive the streamyx zone email, they checked and ask me check with technician... ok fine i call 100 again and talked to technician.... they ask me call product and services........ at the end get nth...............
hirota
post Apr 5 2010, 11:33 PM

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QUOTE(Demonic Wrath @ Apr 5 2010, 11:01 PM)
Hey I just got my Unipack form from TMpoint. The form is stamped with the TMpoint location (@ Kota Kinabalu). Can I use it to submit back at Selangor?

Since the phone rental is included, then it's better to apple for a new TM homeline rite?
*
yes u can, this question i ask at tmpoint before. rclxms.gif


Added on April 5, 2010, 11:37 pm
QUOTE(edlim @ Apr 5 2010, 08:20 PM)
I gotten my HP Email liao...
Just only entered my stim-x mailbox...
Try and checked... for those installed and activated on Sat.

Juz called 100, effective Apr - the charges has drop to RM38/384kbps, RM53/512kbps and etc.
Too bad mine already approved... sigh...
Might upgrade later...
*
mine installed on sat 03/04/2010, but still no email from HP yet

This post has been edited by hirota: Apr 5 2010, 11:37 PM
hirota
post Apr 6 2010, 09:38 AM

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QUOTE(kenloh7 @ Apr 6 2010, 12:15 AM)

Added on April 6, 2010, 12:16 am
nvm i teman u
guess im gonna call the hp number 1-800-88-6998 tml to enquire about my netbook. Calling this number nid to pay how much? Wat info do we giv them?
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bro, where u submitted ur application? mine from kelana jaya tmpoint, maybe we're in the same tmpoint, that's y having the same fate flex.gif
hirota
post Apr 6 2010, 01:51 PM

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QUOTE(steventan85 @ Apr 6 2010, 01:32 PM)
called to 100 to checked on my application status for fixed line , they told me stil not yet process... !!! and told me to call back in 7days ... wtf
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walau, really angry! vmad.gif
hirota
post Apr 6 2010, 02:24 PM

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QUOTE(kenloh7 @ Apr 6 2010, 02:13 PM)
submitted mine at tm bayan baru penang. Now is the 4th day waiting for both the hp and streamyx zone email....
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oh, i just called to HP, they told me after they received the order from TM they will send us a confirmation mail, if we haven't receive the email from HP which means our orders still stuck at TM side.

btw do u receive the streamyz zone email yet? mine not yet....
hirota
post Apr 6 2010, 03:27 PM

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QUOTE(the100308 @ Apr 6 2010, 03:23 PM)
I dun have homeline yet, is tehre any way contact and check for confirmation?
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hmm.... even they not yet come and install the new homeline for you, did they let u know the homeline number when u submitted ur form that time?
for me, they did let me know the new homeline number when i submitted my application at TMpoint.
hirota
post Apr 6 2010, 03:34 PM

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QUOTE(MusicForLife @ Apr 6 2010, 03:29 PM)
they did...after that...NOTHING.... mad.gif ...i got my number and i think there should be a confimation slip for the streamyx...do you have it??
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no i dont have the streamyx confimation slip at first, i re-visited tmpoint to ask why my streamyx not yet install after my homeline installed for 5 days, then they only printed out the slip to show me.
hirota
post Apr 6 2010, 03:38 PM

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QUOTE(kenloh7 @ Apr 6 2010, 02:13 PM)
submitted mine at tm bayan baru penang. Now is the 4th day waiting for both the hp and streamyx zone email....
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bro, i got the HP Online Store - Order Confirmation email d rclxms.gif
hirota
post Apr 6 2010, 03:41 PM

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QUOTE(the100308 @ Apr 6 2010, 03:37 PM)
Yes, I got my carbon green copy and my homeline number... so now I can use my homeline to call 100? is it activated?
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try to check ur streamyx status here
https://mips.tm.net.my/SelfCare/WOrder/WOrd...269&verify=true
hirota
post Apr 6 2010, 03:47 PM

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QUOTE(teckhooi @ Apr 6 2010, 03:45 PM)
but someone mention no cooling period.
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really depends on ur luck..... i saw 1 bro posted here without the 30days quarentine and he already got the netbook blush.gif
hirota
post Apr 6 2010, 04:10 PM

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QUOTE(fuzzyguy @ Apr 6 2010, 03:55 PM)
Wow, congratz, how long have u been waiting for HP email??
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my coolunipack journey

applied new homeline+coolunipack on 25/03/2010
new homeline installed on 29/03/2010
Streamyx installed 03/04/2010
received HP email on 06/04/2010

just called HP, they told me normally need 10-14days for the netbook delivery.
i also ask her can we change the netbook receiver? coz currently it's under my sister name, she said can but my sister need to call inform HP and provide them the name and I/C no for the new receiver.
hirota
post Apr 6 2010, 04:18 PM

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QUOTE(kenloh7 @ Apr 6 2010, 04:16 PM)
wats the website? u receive the mail in ur streamyx? Lol i oso got my order number from hp, duno if i can check it there
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yes, they sent to my streamyx email smile.gif


Added on April 6, 2010, 4:24 pm
QUOTE(peiching1990 @ Apr 6 2010, 04:14 PM)
Which TM Point u went to? So efficient one?
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TMpoint Kelana Jaya
visited there twice and called 100 few times.....

This post has been edited by hirota: Apr 6 2010, 04:24 PM
hirota
post Apr 6 2010, 04:38 PM

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QUOTE(kenloh7 @ Apr 6 2010, 04:32 PM)
congrats to u, haiz no mail for me yet
btw u can check ur order status here https://h20497.www2.hp.com/os/simpleView.tcl?anonsim=1
tm ordered the netbook on 5th and sg shipped it to malaysia today
*
"No orders found" from the site u given when i put in my order number and date hmm.gif
have you check your other emails? sometime they sent to your other email address.

This post has been edited by hirota: Apr 6 2010, 04:41 PM
hirota
post Apr 7 2010, 10:04 AM

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QUOTE(kenloh7 @ Apr 6 2010, 04:42 PM)
my order i put it from the one given from hp, its sco76100, just for example with the date 04/01/2010, try it, u can see that they are shipping it to the customers' address.
Lol so many ppl are signing up for this package, all the order status that i tried are all hp mini 210s
yeah, i can trace my order now
Planned Delivery Date: 13-Apr-2010
hirota
post Apr 7 2010, 03:12 PM

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QUOTE(kenloh7 @ Apr 7 2010, 10:23 AM)
wow u r faster than me rclxms.gif but tht delivery i suppose is to tm point and not out house cos they said they will reach to me on 15th. Mind to giv ur order id wub.gif ?Just for fun
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i dont think the netbook delivery will go thru TM lo, HP will handle by themselves.
HP called me just now, next week delivery but still not sure which day.
hehe, what u wanna know my order detail, i check and let u know la tongue.gif

hirota
post Apr 7 2010, 03:48 PM

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QUOTE(venicelim @ Apr 7 2010, 03:22 PM)
i got the email but i didnt get their call..
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when u received the email?
i got the email yesterday and received the call today
hirota
post Apr 7 2010, 03:56 PM

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QUOTE(venicelim @ Apr 7 2010, 03:52 PM)
i receive the mail on monday.
but till now no call yet
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i think u can call them and ask directly
For Telekom Malaysia ™ related program, you may call the hp Contact Center at 1800-88-2899 Option 2 (TM Unicool)

hirota
post Apr 7 2010, 04:01 PM

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QUOTE(the100308 @ Apr 7 2010, 03:58 PM)
Ur receive mail mean hotmail or from streamyx mail?
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mine from streamyx email but somes from other email and some din receive any emails at all but receive called from HP
hirota
post Apr 7 2010, 04:12 PM

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QUOTE(the100308 @ Apr 7 2010, 04:08 PM)
I just called 1300881515, whats the area code and khas key? wer can i find it? lol
u homeline number, like if 03XXXXXXXX or 06XXXXXXXX
actually u can skip it just press the # key.


Added on April 7, 2010, 4:13 pm
QUOTE(mkei87 @ Apr 7 2010, 04:11 PM)
receive hp call today at 3 somethin but didn't receive email from them

friday afternoon deliver to my hse
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congratz~ rclxms.gif

This post has been edited by hirota: Apr 7 2010, 04:13 PM

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