DiGi Fans Club & Enquiries V7, Always the smarter choice
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 Apr 15 2010, 11:04 AM
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#1
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Junior Member
400 posts Joined: Oct 2008 
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hi all,
can i do a talktime transfer to a normal digi prepaid from digi family supplementary? is this transfer eligible to both digi family supplementary postpaid(rm30) and prepaid(rm15)? the faq does not say clearly http://www.digi.com.my/postpaid/digi_postp...ary.do?page=faq also would like to know if the recipient in this case can have his validity revived if he cannot call out for 1 month already. thanks |
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Apr 15 2010, 11:23 AM
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#2
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Junior Member
400 posts Joined: Oct 2008
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QUOTE(fruitie @ Apr 15 2010, 11:13 AM) I believe the transfer is valid, just give it a try. hi fruitie I transferred my credit (postpaid) to my mum's number before (prepaid). Yes, the validity will be revived but depends on the talktime value. • Talktime Transfer RM 3 (2 days) • Talktime Transfer RM 5 (2 days) • Talktime Transfer RM 15 (5 days) • Talktime Transfer RM 25 (7 days) http://www.digi.com.my/prepaid/why_prepaid...ime.do?page=how  i couldnt give it a try cause not yet apply for the supplementary  but i found another page here which seems to indicate that supplementary postpaid cannot transfer but did not say about supplementary prepaid. i wonder if it can transfer? also the faq says that if the recipient is not active but still valid the account will become active if received credits from postpaid line. i am confused, if the account is valid, doesnt it mean that its automatically active? how is it possible to be inactive yet valid? thanks |
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Apr 15 2010, 11:38 AM
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#3
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Junior Member
400 posts Joined: Oct 2008
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QUOTE(fruitie @ Apr 15 2010, 11:29 AM)  Well, in that case you probably need to clarify with CS. I didn't know supplementary plans are not eligible, reason being I have no supplementary lines. Well, inactive = cannot perform calls and SMSes (anything that involves credits deduction) valid = the number still exists, people still can make call and send SMS to it. After 90 days it will be inactive and invalid anymore, totally gone case.  because for me the supplementary prepaid is intended for only calls between the main and supp, the 15rm would not be utilized fully. if this 15rm could be transferred away then all the better |
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Apr 21 2010, 04:42 PM
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#4
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Junior Member
400 posts Joined: Oct 2008
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QUOTE(SweetPuff @ Apr 21 2010, 03:54 PM) DiGi just launched the online store. Do have a look and let me know what you think. i got problem loading page. is it just me?http://store.digi.com.my |
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May 17 2010, 10:52 AM
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#5
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Junior Member
400 posts Joined: Oct 2008
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QUOTE(techmostwanted @ May 8 2010, 02:36 PM) what kind of info u expect me to give? all calls and sms details or how about my ocs login + my own sim card? how is the update techmostwanted? i am not sure about yours but i got a friend that has the backdated calls/charges being entered into the current month, ie january calls that are being charged to may bills. its because the digi billing for january did not capture the entry and when they finally capture it, they entered it into the current month which caused the current month bill amount to 'magically' inflate. maybe your problem is related to my friend.im already not happy with digi now and yet ur not helping, im seeking answers here. latest update: i didn make any calls and SMS since 1.30am, coz after that i slept. then when i woke up, i checked in 128*1*1 becomes RM3.15! my ocs login, since ppl complain i didn put much details. here is the printscreen. and fyi, i started using DIGI on thursday only 06 -05-2010 5pm++. hope this info helps.  TOTAL ONLY RM1.75! how come 128*1*1 shows RM3.15??? This amount will get much bigger if it keeps on adding "ghost charges" till the end of the month. 2cents |
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