what kind of info u expect me to give? all calls and sms details or how about my ocs login + my own sim card?

im already not happy with digi now and yet ur not helping, im seeking answers here.
latest update:

i didn make any calls and SMS since 1.30am, coz after that i slept. then when i woke up, i checked in 128*1*1 becomes RM3.15!
my ocs login, since ppl complain i didn put much details. here is the printscreen.
and fyi, i started using DIGI on thursday only 06 -05-2010 5pm++. hope this info helps.

TOTAL ONLY RM1.75! how come 128*1*1 shows RM3.15??? This amount will get much bigger if it keeps on adding "ghost charges" till the end of the month.

How? Mind to share?

Hi, I live in the 13th floor of a condo, and digi signal is really intermittent. To make a call, I need to go to lower levels, like G. The phone will ring but the conversation will break, this happens in every single call on any given day. The 3G connection is equally bad. This is so inconvenient and it makes no sense to use digi at home. Anyone else experiencing the same problems? Thanks!

hihi,i'm new to digi postpaid~
i'm nw using the iphone plan which is rm159 per month including 200min free call and 200 sms free,when i check the balance it says that 'Your current balance is RM155.85 and your unbilled amount is RM20.97'
what does this mean?
everytime i sms the unbilled will increase...means hw much should i pay my bill?

means i hv to pay rm155.85 for my april bill?

Can I request DiGi to reset my network? Something wrong with the MMS... No matter how many time I activate it in *128#, it still the same "inactivate" 

More worse... I called them many times already.. and they never understand what I'm talking about. Lastly they transferred my call to their technician... but technicians are always busy, no picking up my call 

Not the first time for something like this to happen.
Last time I ported out from Hotlink to DiGi for my other number. Also the same MMS problem.
Then I called to customer service and they helped me to report to technician.
Lastly, technician called back and said my number is not ported properly by DiGi... 

Ya, it's not setting problem. I can 101% confirm about that
If it's related to network problem, we also can't do anything about it 

Sorry. I don't get you? You're trying to MNP in or out of digi? We never should give you trouble if you're porting out.

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Added on May 15, 2010, 12:31 am

Sorry you have to go through that. Well, there's a lot of stuff to keep track of though, to be honest. I myself can't claim to know things inside out. But that being said, yes, things could be better. I'll raise this up to the appropriate head. You got that answer from a store personnel or our Customer Service dude? If it's from one of the stores, can let me know which one?

The answer to your question is already in the 1st FAQ:

Nothing magical about the Smart Plan. It's just like our other Postpaid plans. Only difference is that it caters for people who uses data much more than making calls.

Hi I am supp line user of DG50, I would like to ask if I want to switch to DiGi Prepaid, Shall I bring the main line user go tgt?

i've paid RM50 cash as a upfront payment for my postpaid.

thank you very much!

I'm thinking of switching from Celcom to Digi due to their unlimited call for DiGi Family. I could use up to 60 hours or more per month (talking with GF ). I've never used Digi before, so, my question is, is it really FREE ? For Celcom, I can only get 20 hours talking free, Digi says it's unlimited for them, is it true ? No tricks ?

hi guys,
I would like to port over to digi smart plan from maxis postpaid,
would it be easier to change from maxis postpaid to maxis prepaid first before porting out to digi? or just pay all my bills and port over?

What about current month bill ? The bill hasn't come out yet, should I call Celcom to calculate all my current bill before I go to Digi Center ?

hi, I would appreciate if someone could give me a confirmed answer. thanks in advance.

I am on DG30 (non-contract) and my bf is on digi prepaid.
he plans to change to DG50 (as principal Digi Family Line) while I plan to be his sub line, changing back to digi prepaid family. (coz most of the time I will be in singapore but I wish to keep the number)

the questions are:
1) do I need to change to prepaid first?
2) Can I pass my Sim card, photocopy of IC, authorisation letter to my bf so that he can complete the registration on my behalf? (this is bcoz I am in JB/SG and he is in KL, and we both cant be free on one particular day due to clashed and inflexible studying/working schedule)

Many thanks;)

guys. how to check wat promotion is available for digi user?

for example: i used to receive msg from digi saying 30% discount for sunway lagoon and genthing themepark.

Btw, can tell me wats the latest promotion from digi?

I know tat we can go facebook for free which is 0.facebook.com =D

Can Prepaid be supp line to DG Smart Plan?  OCS says yes, Digi counter says no.

HTC Legend up-front payment, OCS says RM999 + RM68 + RM500, Digi counter says RM999 + RM500.

Digi is really getting on my nerves.

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Added on September 6, 2010, 10:00 am

I don't understand either, it's like they want to hold on to as much of your money as possible.  Anyway, got the Legend yesterday, it was device price + advance payment... don't have the additional 1st month's fee.  SohoKL.