as per you know amazon usually shipped quite a big boxes no matter your stuff is small or big.. i was headache too dealing with amazon.. but what to do you need to check their amazon shipping weight + the item weight before u plan to purchase.. if u shipped just 1 item back to msia ofcoz the shipping fees will be expensive.. try consolidate many many of your purchase to save the cost...

i have 2 customer purchasing lego at amazon from me.. i charge them on the boxes fees too.. but i have combine shipping every week so they safe more on it.

CGW don't do that.. combine all the item in 1 boxes.. i received all the item boxes by boxes or package by package this cause me a lot of headache everytime i need to arrange where should i put all the boxes in my house it's made my house looks like a warehouse store now
i try to ask them why don't consolidate all the boxes into 1 big boxes, they just told me that they don't do this lolz...

but for the good side, boxes came 1 by 1 in 1 shipment can skip from custom for taxing the stuff too.

yes.. reliable.
i used their service before. but a little expensive if you just shipped one or 2 item only. better combine more only shipped back will be cheaper

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Added on August 26, 2011, 11:35 pmi do have this situation happen with me.
the reason is the item either prohibited to be shipped back to msia via air freight. furthermore, they just have air freight service only.
so they either ask you to discard the item or they help you to shipped back the item to the merchant but have to be charge of return cost.

This post has been edited by StrawberryGirL: Aug 26 2011, 11:35 PM

i suggest you to shipped the item back by sea freight. so far i have yet to try out. but i saw a lot of good review regarding this forwarders, you may check out their website 1st see itzzit useful for you or not.
http://www.ezpzx.com/?page_id=11

Nope.. you won't be taxed if you have forwarders help you to declare the item.

my package all mostly is combine back to msia..
got cosmetic/shirts/dvd game and others stuff but so far no kena taxes before *touch wood* maybe really is depend on the location.
my shipment will be arrived Subang then DHL only send to their DHL facility before send to my house.

but recently i have a problem with Comgateway, i placed 4 order but they delay my order for almost 4-5 days. and the promotion are going to end soon. So i cancel the order with them, i even send them email everyday regarding my order, but No reply my email. They only reply me when i ask for Cancel order.
they told me 2 of my order are now on processing to the merchant , i was like WTF!! Why i send an email almost everyday asking to cancel the order but still not processing until today they told me already send my order to the merchant ? And also no proof of the 2 order and the money are still hanging at Paypal
i am still arguing with them with this situation.. recently their concierge service/ customer service are really S**k!!
Just my friendly tips for all of you if using CGW or HSG, if purchase promotion item , please aware they won't submit your order earlier eventhough you have placed the order earlier before the promotion are going to end in 4-5 days.. they will send an email telling you that "I am sorry the promotion is end and your order is CANCEL" or even order earlier size available also , why go through their purchase and tell you Size is Out of stock.

Just received the calls from fedex and they told me my 15 package from CGW kena custom tax!!! WTF!!! the shipment are send out on 1st November 2011 and
They using fedex without notice me earlier before send out the email notification to me , i tot they are using DHL ?? ..normally they are using DHL to shipped the goods back from USA to msia.. WHY fedex ? i guess they purposely shipped my stuff out with fedex because on that day i am arguing with them for delaying my parcel. and now i have to vomit out RM 255 to paid the custom duty

Honestly, they using DHL shipped my goods for a year i NEVER EVER kena any custom duty tax or what soever lo.. This time i donno what the hell happen to them. i got no much enegy to argue with them already.. really disappointing with their service now.

gosh!! i really f**king pissing off right now!!!

My husband told me, custom usually will only taxes you if consolidate in 1 big box. again they won't taxed it if boxes by boxes.
just received the parcel this afternoon.
CGW do send me the parcel boxes by boxes, but STILL get taxes by custom.. i got total 15 package, 1 package fedex deliver it to me yesterday. another 14 package they deliver it to me by today. 5 of the package kena custom duties. (apparel/jewely watch/shoes/purse@handbag) which i have never kena before using DHL arrange by CGW all the while. Until today, so unlucky to get taxes by the custome using fedex.
Previously before using CGW, i was using Viaddress which they only shipped the item back with Fedex. Already get taxed before too.. and this is the 2nd time using fedex get taxes.
So to those using CGW, before you paid the shipment fees made sure double and triple double confirm 1st with CGW weather they are using DHL or fedex or not. Otherwise will kena like me now.
Since you also have a package sending out from HSG by fedex , let's see if u have anything kena taxes or not 1st. Do update with me ya.

anyway, i have never try shipito before.. but i got read some of the review shipito are not so good plus need to paid the register fees.



This post has been edited by StrawberryGirL: Nov 5 2011, 12:59 PM

i got my latest shipment out yesterday, lucky is DHL cause got 2 fragile and bulky stuff in the package..
lucky not fedex again otherwise CGW will get scolded again by me

Regarding the cancellation order last few days ago , they told me already successful purchase and ready to be shipped out by merchant, cannot cancel anymore and they want me to paid the return fees (USD10) i ignore them about this issue. I told their customer service, this is their fault for not replying my email earlier of my cancellation. they argue back that i did not used their auto cancellation on the website. dang! if i can click on the cancellation that time and contact their live chat , i won't have to send them an email. I told them about this, but seems like that always the right and customer are always wrong
today, they return my email back and said "Please be advised we will return your packages to the merchant without any return fee for a one-time exceptional case" So now i wish i can get back my money back asap.


This post has been edited by StrawberryGirL: Nov 5 2011, 06:00 PM

I am not sure what's going on to them recently. They really causing me headache.
For temporary now I will ask my sis friend to help on the urgent purchase.since she's staying at CA, but one thing is not good was she will get sales tax by the merchant. I guess around 5%
The goodness using CGW is you don't have to worry on those sales tax from merchant.

I did put the message on the final column and told their concierge service this is an sales item I need your urgent help to purchase before the sales end, but they still ignore it. Haizz

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Added on November 7, 2011, 6:37 pmjust received their cgw email regarding the fedex shipment




lolz

This post has been edited by StrawberryGirL: Nov 7 2011, 06:37 PM

nope.. they do not >.<
not only me kena trial i guess some of the user are the same too..

and register fees from forward2me ?

thanks ya
i just register with them..
wanna ask, if u have try their buy for me service ?

aww..
planning to have a try using their service, but currently don't have anything to buy

lolz.. what the heck they didn't call you to inform u your item been tax O.o
mine, fedex got call me 1st and informing me that my i got a parcel get taxes, told me the total amount 1st before arranging the parcel to be deliver to my doorstep.
lucky that day i got enuf cash, otherwise i have to delay another day to ask them come.

ya..
i received their promotion also, especially cgw.
last time i plan to purchase some kate spade item, but CGW reject me.. i ask why, CGW saids, kate spade ban them from purchasing O.o lolz.. now CGW having promotion on purchasing kate spade ? hmmm~

max only can shipped 15 package.
after you click those packaging, sometimes at the declare section, they will ask you to declare the item price by yourself. if the item already been declare by CGW then cannot change already

So up sad today my shipment get taxes 10% by custom..
stupid CGW go declare and put the description LAPTOP/PC
But my shipment does not have LAPTOP/PC also
make me need vomit RM 146.46 OUT TO PAID THE TAXES!!! DAMN~~~~~~~
I have got to make a complain on monday with CGW!! What the hell is going on...



This post has been edited by StrawberryGirL: Jul 21 2012, 06:42 PM

i have import for quite so long already since 2 years ago never had this kind of issue happen to me =.=
stupid custom simply tax ppl without opening the package and check.. CRAZY!!!
I import laptop for my customer before too...
never ever KENA TAXED before also... Donno recently what the hell happen to the LAZY Custom!!!!

This post has been edited by StrawberryGirL: Jul 27 2012, 01:52 PM

this year i kena 2 time custom tax already..
really fed up..
nowaday custom so strict .............. >.<
even apparel and shoe will be get tax..
all have to becareful before declare your stuff back to msia.

i hope this situation will be end soon..
even the courier guy which is the same guys since last 2 years ago until now also feel strange. he said " i hantar banyak kali bagi awak tak pernah kena tax, kenapa awak punya barang tiba - tiba kena tax " lolz...
he also strange