QUOTE(bingozero @ May 3 2010, 06:25 PM)
Today mine Maybank Petronas don't know what problem, it decline at any terminal. But my AMEX is approve.
If the chip problem, how much should I charge for a new card?
try clean the chip with an eraser first... then try the card at another outlet... if the chip doesn't work, does the magnetic strip work?
later call the maybank card centre and wait for ages till they pick up the call...
they'll say did u try this and that thingy...
just say u've tried all ways but chip spoil, so ask for a replacement card... either to be courier or send to your collection branch...
depending on their "efficiency"... it might take ages for the new card to arrive...
mine took a month to arrive and that's after I called a few times threatening to cancel the card...
asked them to courier and they send to the branch instead...

the funny thing is that after i took the new card, about a week later, the branch called again to say "sir, ur card has arrive..." AGAIN
they double key in and process the card replacement...
btw, the card replacement is free of charge... no need to pay anything... in any case, don't say is yourself who spoil the card... just say dunno... no crack nothing... just cannot work...
This post has been edited by millenniummonkey: May 3 2010, 07:12 PM