QUOTE(bbear @ Jan 5 2010, 03:22 PM)
I called careline.. Yana said they still have no confirmation on when the 2.0SX will made available and the funny thing is. My name is still in the system waiting for car allocation ... is that suppose to be good or bad then ?
at least the cars are in our land..
QUOTE(izputra @ Jan 5 2010, 03:27 PM)
Omg..how about your 'mission' to go to NAZA HQ? Any news?
Added on January 5, 2010, 3:28 pmbad!!! for me
Dear Mr. Brandon,
We acknowledge received your e-mail and regret for the inconvenience caused. We apologise for the late reply since last Saturday was a non-working Saturday. We wish to reiterate that your goodself will be allocated with a chassis number on the next batch allocation which is expected to be in January. Please be noted and Thank You.
NAZA KIA CARELINE 1-300-888-KIA(542) OR 03-26177666
E-Customer Service
Client Management Division _________________________________________________________________________________________________________
this is what they've replied me...
As what they told me.. the allocation for cars is not totally controlled by the HQ..
let me briefly explain about it....
before the launching.. all branches and dealers (I called it B&D) will prebook for the cars and pay a sum of amount in order to get the car.. and cars will be delivered to these B&D after the cars are available..
Next, the B&D will allocate the cars to their customers.. theoretically, they should allocate the car based on the date of paying deposit (booking).. but pratically, due to the reason the B&D want to get backt their money fast.. they tend to allocate to those hu have paid their DP + loan approved... =>
this answered y some branches required to pay DP in order to get allocation while some are not needed to do so...Then, I asked him what is the reason for paying deposit and he couldnt answer me at all...
IF any of you do not believe what i typed here, you're welcome to take the recordings that i have recorded for the whole conversation.. for my own conclusion, NAZA sxcks....
As for my case, they treat is at 'special case'.. meaning that my allocation will be done by HQ itself.. and not my dealer.. HQ will allocate my chasis number and then send my car to my dealer for collection... whereby the normal procedure is they deliver the car to B&D and depends on the B&D's decision on who to allocate to...
This post has been edited by 0hmyg0d: Jan 5 2010, 03:54 PM