after some reading if you prepurchase gold account at int HoN you need to go to helpdesk.s2games.com and redeem ur legacy account from them for Gayarena.HoN and i already contact with s2 representative.
here is my discussion detail with their support.
QUOTE
This Question's Message(s)
1 Message by you on Wed, 21st Sep 2011 6:04 am
hi guys
I actually one of the Beta Tester user when HoN still in Beta mode and i actually buy the golden shield account before S2 decide to separate all SEA gamers to flying spaghetti monster.
Currently i face a problem when i m trying to contact flying spaghetti monster to upgrade my account to Legacy account they mention that i need to request redeem key from S2 for me to verify as one of the legacy account.
below is some information that been highlight by flying spaghetti monster team before they can convert my account to legacy.
-----------------------------------------------------------------------------------------------------------------------------------------
On Wed, Sep 21, 2011 at 5:16 PM, flying spaghetti monster Customer Care <customercare@flying spaghetti monster.com> wrote:
Dear ,
Only pre-purchase users who have redeemed their package will be granted legacy account. Please notice that beta key is not equal to pre-purchase key.
Currently your account is verify. We will not upgrade your account to legacy because you haven't redeem the pre-purchase package(if you are).
If you are a pre-purchase user for flying spaghetti monster HoN, We suggest you can write email to S2 to request your redeem key.
------------------------------------------------------------------------------------------------------------------------------------------
may i know how can i get the official redeem key from s2? to verify my self as legacy account at flying spaghetti monster.HoN?
my username : hellsperm
Regards
Faizan
2 Message by you on Thu, 22nd Sep 2011 9:40 am
hi guys any update on this issue?
3 Message by Erik S. on Thu, 22nd Sep 2011 12:43 pm
Hello,
If you have a pre-purchased account from beta, could you please provide the following information:
Account username:
First/last name on the account:
Email address on the account:
Transaction ID# from the original purchase:
If you don't have the transaction ID, the last 4 digits and first/last name on the card you purchased with would suffice.
If we're able to confirm this information through you, we will supply you with a flying spaghetti monster key.
Kind regards,
Erik S. "vorador"
S2 Games Support
S2 Games, LLC
4 Message by you on Thu, 22nd Sep 2011 9:35 pm
Hi Erik S. "vorador".
here is the details and transaction information you want.
Account username: hellsperm
First/last name on the account: mohd faizan othman
Email address on the account: myemail@gmail.com
Transaction ID# from the original purchase: ##############
5 Message by Erik S. on Fri, 23rd Sep 2011 10:26 am
Hi,
Please provide your flying spaghetti monster ID and flying spaghetti monster HoN account name. We will change your account to legacy.
Thanks,
Erik S. "vorador"
S2 Games Support
S2 Games, LLC
6 Message by you on Fri, 23rd Sep 2011 10:34 am
flying spaghetti monster ID : hellsperm
flying spaghetti monster HoN account name : V
Thanks
Added on September 28, 2011, 10:56 amany my legacy account i believe is one of the kind

can play all heroes except for new heroes Midas and Geomancer

/
This post has been edited by Perwaja: Sep 28 2011, 10:56 AM