QUOTE(ckk125 @ Dec 12 2009, 10:20 PM)
I dont have the agreement,(celcom user) but the initial FUP was such that it is very clear that they can manage it at their own right. i dont know about the agreement though...speaking in terms of website info only.

It's alright. Before we signed up for this P1 service, their sales agent or sales personnel were briefing us with this FUP and the bandwidth quota, telling us the capping speed will be 400kbps, which is pretty reasonable. All of a sudden there is a slight change in the policy, giving only 100kbps. Of course for us subscribers it's an act of unjustified crime, something unethical, but under the law it's not.
Under schedule 2 clause 1.4 of the terms and conditions of P1, P1 reserves the right to change the policy from time to time without noticing its subscribers and it is the responsibility of subscribers to keep themselves updated about Fair Usage Policy from time to time.
Now what gives?
To Subscribers, maybe this is a lesson for us not to simply putting down our signature as a sign of agreeing to the terms and conditions before
actually reading it.
To Provider, perhaps they will gain, but they
will and
shall lose out in the long term. Already I have plan to abandon P1 as soon as Streamyx is available at my area.
Will I tell or recommend my friend to P1? Used to until I became their customer service. In future,
no and no and no.
This post has been edited by Icehart: Dec 13 2009, 12:19 AM