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 Astro B.yond, HD Content Available

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maxpudding
post Dec 26 2009, 06:03 PM

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Got a call from astro on wednesday (23rd dec) and the astro rep said to wait within 10 days, but after reading through the posts here I think I won't get it within the said time. I'm from sabah btw, MR_alien, have the installer called you yet?
maxpudding
post Dec 26 2009, 06:25 PM

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QUOTE(smileguy @ Dec 26 2009, 06:11 PM)
I just called them just now,CS said nothing done on my account except for Application, no activation of new smartcard no installer,called the silly agent ,my god , the whole telemarketing team stinks ! They are still pushing matter around. The dept says thet have Confirmed my TC and placed Order on 17/11, asked why no installer assigned until today...............cannot answer,finally said  the other dept works office hour so cannot contact until Monday to verify ! Monday no reply I may consider Hak Konsumer KDN  instead of MMC bcos they breached the contract. hmm.gif
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Call them and tell them you are going to complaint to KDN about this


QUOTE(MR_alien @ Dec 26 2009, 06:12 PM)
no...been waiting from 15th dec...no call at all...complain 2 times already
that day i go to the astro shop...saw many ppl applying for b.yond
but i dn't see any installation is being done at all
i dn't know what's their problem
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Hmmm I have no idea too what's happening, might consider going to bring this matter to sabah times' hotline if nothing is being done

maxpudding
post Dec 29 2009, 07:32 PM

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QUOTE(idoblu @ Dec 29 2009, 07:24 PM)
finally installer called me for tomorrow's installation
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where are you at?
maxpudding
post Dec 30 2009, 03:55 PM

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QUOTE(MR_alien @ Dec 30 2009, 03:27 PM)
i just called CS
and the CS girl told me...no installer ever called me?
and i say yes ...since 15th dec
and she's now checking with astro sabah
seem like astro ppl in sabah is lazy
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wth.... doh.gif doh.gif doh.gif

maxpudding
post Dec 31 2009, 06:10 PM

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QUOTE(kaspersky-fan @ Dec 31 2009, 06:02 PM)
Astro has smsed me the installer info... must i call him and ask or he will know what to do etc?
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call to confirm

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