QUOTE(binary @ Dec 15 2009, 11:33 AM)
Just received a call form Astro.
1. The installation charges is free if I return my existing astro set (dish, decoder, remote control) and they only giving 20m free coaxial cable. The cost for the extra cable is subject to the installer pricing.
2. I can keep the existing set, but I will need to pay RM80 for the installation for the new astro byond.
3. It will be additional charges Rm20 into you bill which will start on April 2010 onwards. She did not mentioned anything about the contractual period though. She also did mentioned that there will be a RM10 stamp duty which I can't remember whether it is one off charges or recurring charges.
4. You still need to pay RM20 even though you only subscribe to Learning package which mean you can only enjoy watching NAT Geo in HD. You need to subscribe to movie, sports, metro and learning package if you want to enjoy to watch all 5 HD channels in Byond. There will be an hour delay for all HD channels except for sports HD channel.
5. The installer will come to your house in 10 days time from the day you received the call from Astro. She also reminded to check the installer identification to ensure that they are from Astro authorized agents.
I called Astro about this b.yond thing this morning... they did mention about extending a year from present contract. like if you have 2 years contract with Astro so a total 3 years (2+1 years) will be given. Tadaa...1. The installation charges is free if I return my existing astro set (dish, decoder, remote control) and they only giving 20m free coaxial cable. The cost for the extra cable is subject to the installer pricing.
2. I can keep the existing set, but I will need to pay RM80 for the installation for the new astro byond.
3. It will be additional charges Rm20 into you bill which will start on April 2010 onwards. She did not mentioned anything about the contractual period though. She also did mentioned that there will be a RM10 stamp duty which I can't remember whether it is one off charges or recurring charges.
4. You still need to pay RM20 even though you only subscribe to Learning package which mean you can only enjoy watching NAT Geo in HD. You need to subscribe to movie, sports, metro and learning package if you want to enjoy to watch all 5 HD channels in Byond. There will be an hour delay for all HD channels except for sports HD channel.
5. The installer will come to your house in 10 days time from the day you received the call from Astro. She also reminded to check the installer identification to ensure that they are from Astro authorized agents.
Dec 15 2009, 12:07 PM

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