Hi, i apply a public bank visa electron debit card six months ago and using til now. One or two months before i can still use the ATM to check my debit card balance or withdraw the fund inside. But last week i try to use it at public ATM, after insert the card, the machine straight state invalid card and eject it. I see some ppl facing same problem too and so i try to ask the solution from the bank customer service lady(at the branch, not through phone) but she say the ATM is sensitive and ask me to write a letter to public bank headquarter for card replacement...need self destroy the card and deliver it back to the headquarter and wait for a month for the replacement And the customer service lady keep promote the day2day card to me while i asking the solution for the invalid card issue lol

I had try use my debit card at maybank ATM and it work and i can check my balance...So far i only try public bank ATM at my town and not yet try ATM at other place...I just wondering anyone facing same problem at the ATM?

The machine got problem reading are more likely...

Have you tried your other card as well...?

try other bank card at public bank ATM? not yet...

I had encountered this sitaution before . I myself is a MayBank Debit Card ATM user . Sometimes , I felt very angry , because , I waited in the lines for about 30 minutes , then when it is my turn . It came up that my card error and cannot be read .... .

So , had to go to the other machine , and it works ! Some mahine is very sensitive ... So , try another machine . BTW , I switched to RHB Bank ATM that time to do my withdrawing transaction .

No need to change your card or whatsoever , leave it . Its just their machine problem in detecting cards .

yup i think so...just tried my card at other branch ATM (20KM away) and can be use. Too bad my town PB bank only have one ATM which not work for my card

I had tat problem too many normal PBB atm card 1 machine it cant read. I try another machine it works

u try use rubber rub on the chip...if cant work, for my opinion la, u can juz report lost, i think can get the replacement card faster..but..the bank may charge u a certain amount..

thx for the info. Alrdy try the method at before, but not working...i decide to keep the card becos i still can use it at other ATM and i worry if get replacement card will delay my preorder stuff payment process