QUOTE(Dozz @ Dec 30 2009, 12:14 AM)
Call 100 again and insist to speak to their second level support. They are the guys who can help you.
Had done that many times
They helped nuts
None of them were able to solve my problem
In the end my problem is finally solved today
I got my port set to 4095
The guy who helped me to solve the problem is not even one of those people sitting on the second level enjoying aircond
nor the f***king useless money-taken-bye-bye TM appointed installer
It is indeed the technician from TM
The reason why I did not get the port set to 4095 for the past one week while the second level people kept on saying that my port had been configured may times is very simple
They set the wrong port!!
And this was pointed out by the technician
because he found out the port number that I'm using does not tally with the port number provided in the service sheet
and he called to the respective department to reset my port with the actual port number
although it was not immediately upgraded
I logged on to the internet just now and found that it had been upgraded
I spoke with the technician why such a blunder could happen
he said maybe it was because the installer who came to check and activated my upgrade provided the wrong port number to TM
Hope my story can be shared to others that are facing the same problem like me
Insist on asking TM to send their own technician to your house to check
and ask them to check whether your port number tally with the one in the service sheet
it might be the same blunder done by the useless vendor
This post has been edited by robinlim: Dec 30 2009, 11:28 PM 
Dec 29 2009, 11:48 PM
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