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Streamyx The Unofficial Streamyx 4Mbps Users Club V2
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kalkamel
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Dec 14 2009, 02:21 PM
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Getting Started

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I'm currently subscribing to the $88 per month 1MB package. I just came back from TM Point to upgrade my package to the 4MB Upgrade Incentive Promo ($130 per month).
According to the initial check, my area supports 4MB, but they would have to test if that speed is achievable in my area first (I'm guessing because I'm the first one to have a 4MB line there). The TM person told me that because of that I would be disconnected for a whole week while they conduct the test. If successful, the technician will come and give me a brand new modem. I asked if I can still use my Prolink Hurricane 9000G modem but she said no... only TM approved modems can be used for 2M and 4M lines. If unsuccessful, they will have to downgrade me back to 1M.
Of course, I take everything TM tells me with a grain of salt, so my question to you guys who have successfully upgraded to 4M is this: what's the procedure actually like? Is there a one week "blackout"? Would only TM modems be able to handle 4M line as she described?
This post has been edited by kalkamel: Dec 14 2009, 02:23 PM
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kalkamel
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Dec 14 2009, 02:44 PM
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Getting Started

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So no 1 week downtime then?
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kalkamel
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Dec 14 2009, 03:23 PM
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Thanks, bro. That made me relieved somewhat... the idea of being disconnected for a week made me worried a bit. :lol
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kalkamel
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Dec 15 2009, 11:35 AM
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Getting Started

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I applied yesterday to upgrade from 1MB to 4MB and this morning my modem stat indicates that I'm on 2MB. The TMNet tech also called to set an appointment tomorrow morning to install the 4MB line... hopefully I can use my Jedi mind trick to convince him to up it to 8MB. :lol
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kalkamel
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Dec 16 2009, 10:15 AM
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Getting Started

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Technician just came and went. Tested 4MB (at 4096) and it was ok. The he upped it to 5120 and speedometer results were at 4.4MB. I'm very happy! I did ask him if he could cap it higher but he said for copper cables, unlike fiber, the speed is limited. So I'll just have to be happy with that. Anyway, I'm back at my original 1.5MB speed now but he said the speed will be upgraded within 24 to 48 hours. Woohoo!
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kalkamel
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Dec 16 2009, 12:13 PM
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Getting Started

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QUOTE(wiraone @ Dec 16 2009, 10:30 AM) What is your location? The Sg Buloh tech. is still refusing to up the port speed to 5120.. 4.4Mbps is just right..! Sri Gombak.
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kalkamel
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Dec 16 2009, 12:45 PM
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Getting Started

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QUOTE(fansoption @ Dec 16 2009, 12:37 PM) my port also is 5120 but speed is 2mb only  What IP are you connected to? I've heard that you can ask for a premium IP to get faster connection. Any experienced 4MB user can elaborate more?
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kalkamel
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Dec 16 2009, 07:19 PM
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Getting Started

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QUOTE(shoduken @ Dec 16 2009, 04:35 PM) Yesterday I went to TMPoint, settle everything upgrading my 1.5mbps(1mbps package but they free upgrade me because I'm 6 years user) to 4 mbps application. She said 3 working days. Today my adsl keep blinking already 2 times, with 1 hour interval each. After the second time, my line from 1.5mbps become 2mbps line and my ping from 50-60ms went down to 15ms this is perfect. But it only become 2mbps. So I guess there's 2 more days to go until they called me to test my line? =D Now testing at speedtest.net, download is only 1.59mbps =.=!! Again i test using downloader that search for parrellel for maximum speed i can hit 2.25mbps. Do we need any setting or the default setting of our modem can support up to 8mbps? I think they'll increase the cap to 2MB within 24 hours of your application. Then you have to wait for the technician to come to your place and increase the cap to 4MB and testing it in the process. If your line can support it, only then will he fix the cap. Then its 24 to 48 hours from that point for you to get your new speed.
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