Streamyx The Unofficial Streamyx 4Mbps Users Club V2
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 Dec 19 2009, 01:17 PM
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#1
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Newbie
0 posts Joined: Dec 2009  
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Guys, the line capping is done by TM or their technician thru the DSLAM?
I asked the technician who came over to check my line status and he told me it is all done by KL, he cannot set it for me. Is this true?? |
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Dec 19 2009, 05:44 PM
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#2
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Newbie
0 posts Joined: Dec 2009
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QUOTE(wiraone @ Dec 19 2009, 03:59 PM) The capping is done centrally .. this capping is on your account. Another one at exchange/DSLAM side .. it is not actually capping but they could put your at higher port (or they might be able to change the port speed???). You need both to get > 4Mbps.. Yeah, what I mean is the port capping, the speed which you can see from your modem ADSL status. Contractor or TM? QUOTE(Dozz @ Dec 19 2009, 05:25 PM) Finally TM reconfigure my port to 5Mbps. Got pretty good speed and happy now. Thanks ! How did you managed to convinced them to upgrade your port to 5mbps? |
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Dec 19 2009, 06:24 PM
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#3
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Newbie
0 posts Joined: Dec 2009
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QUOTE(Dozz @ Dec 19 2009, 05:48 PM) I have existing report with them since 1 weeks ago. After you got the premium IP 218 tag on your account and you still experience slow speed, you can try to request for it. I just upgraded from 1Mbps to 2Mbps... and my port is capped at 2047/508, getting this speedtest result: However, before the upgrade I am already getting the same kind of speed. So to me, there's no improvement at all. How can I convince them to increase my port speed? |
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