Good luck to you.

But remember that you have been warned by TM that your line might not support 4mbps, as there are many many factors that will vary the final results of your connection.

So if you apply 4mbps and in the end it's highly unstable, or you cannot reach FULL 4Mbps, and if you already signed the minimum period contract... it will be very hard for you to turn back, so it's best for you keep that in mind ; )

This post has been edited by andrew9292: Jan 10 2010, 06:34 AM

218.111.64.XXX here, kinda slow tonight

218.111 feels slow lately, packet loss to facebook, hotmail, and my MSN Messenger takes much longer to sign in.

Others also said that some of their messages dont get to me...f***.

And today a few of TM NGN team staff came to my workplace (a mac store) and see Mac Products.
For gods sake, since NGN was completed yesterday i have been experiencing timeouts and laggy connections! Those idiots still have time to go around shopping

I nearly scolded them infrot of all the other customers...and guess what, they are all of that <insert word here>. Why am i not surprised that everytime they do an "upgrade", it just screws everything up.

This post has been edited by andrew9292: Jan 23 2010, 11:31 PM

NGN mar, merging all system to one IP based collaborated core system... and yet their NGN team staff appear at my Mac store today sight seeing...
I felt like taking the aluminum body macbook pro and slam their faces with it...

This post has been edited by andrew9292: Jan 23 2010, 11:36 PM

Yes, seems that since 12.10am this morning (now is 11.51, so it's still today) everything went into chaos. I got "disconnected" from servers so to speak. Just suddenly MSN went dead, a few streaming sites went dead, and certain international sites went dead too. After a while it was back, but much slower. My guess is sudden routing change.

I can understand if this happens on the 9th, 13th, 16th... but not on the last day 23rd! How stupid can they be, to finalize the upgrade on the last day, and screw everything up at the same time. As if they did nothing on the other dates..... Even if they cant give us good network experience, at least show that they have the brains to take care of their PR/Image and maybe put another date 26th maybe to account for any variable change/unwanted situations. They are really pushing the People to think that they are brainless as we all expect everything to be done on the 23rd and have no disruptions after that.


This post has been edited by andrew9292: Jan 24 2010, 12:05 AM

^ Yes. And i saw their NGN team staff walking around shopping in a shopping mall!!

Yeah, better that they tell you that you can't, than you subscribe and get bonded to the contract. At that time if your connection isn't stable and not up to expectation, only yourself to blame.

You can try rewiring your house telephone line. If after that it's still bad, then you need to get TM to rewire the line from your house to the DSLAM

This post has been edited by andrew9292: Jan 28 2010, 08:33 PM

^ Only to the BRAS. Anything after BRAS they are not responsible for it.

*BRAS - Broadband Relay Access Server
*images below hosted on Imageshack USA, please be patient if your IP has bad international routing.





This diagram shows TM's "infra"


As you can see, the BRAS is before the core router and all other components. Most of us have no problems getting 100% speed to BRAS, it's at the core router/international peering/dns that is fk-up, which is all after the BRAS.

This also means, TM does not need to care about your complaint as they can always say they are only responsible for what is stated in the clause. But i dont think they will say so lar, if you get to talk to the higher levels, they are quite understanding and actually they will/might ignore that fact, and will help you out.

If they deny, complaint to MCMC/CFM directly. You can even point out this weakness to them, let them wake up abit

This post has been edited by andrew9292: Jan 28 2010, 11:39 PM

was a 218.111 user also, now they set it to 124 range. no complaints so far, it's on par if not slightly better than 218.

If possible when they install the service, the tech will come to your house to check if your line is suitable, you can then use that period when the tech is around to do what u want to do to test the quality of the line.

If you are not satisfied, u can just cancle the deal. If it's okay, you can take the risk and continue.

better if you bargain them to let you trial on that day they setup your line 1st, otherwise u'll be paying extra for a crappier connection

hardware limitations / bandwidth control perhaps?