is it just me? i'm getting super slow speed on 218.111 IP for the past few days.

hi guys, this is my details on my port. i wonder can i use 4mbps? tm point said can, but technician, when he came, he said cannot...-,-

Statistics -- ADSL

Mode:  G.DMT
Type:  Fast
Line Coding:  Trellis On
Status:  Connected
Link Power State:  L0

  Downstream  Upstream
SNR Margin (dB):  28.8  24.0
Attenuation (dB):  28.0  18.0
Output Power (dBm):  12.3  18.1
Attainable Rate (Kbps):  11872  1184
Rate (Kbps):  4096  512
K (number of bytes in DMT frame):  129  17
R (number of check bytes in RS code word):  0  0
S (RS code word size in DMT frame):  1  1
D (interleaver depth):  1  1
Delay (msec):  0  0

Super Frames:  592890  592833
Super Frame Errors:  0  0
RS Words:  0  0
RS Correctable Errors:  0  0
RS Uncorrectable Errors:  0  N/A

HEC Errors:  0  0
OCD Errors:  0  0
LCD Errors:  0  0
Total Cells:  97368524  0
Data Cells:  354480  0
Bit Errors:  0  0

Total ES:  0  0
Total SES:  0  0
Total UAS:  20  0