got a brand new ori e72 phone just 7 days ago. into the 5th day of using it (which was 2 days ago), it decided to give me 1 stuck pixel. fine! though i believe that with todays technology and production facilities, dead/stuck pixel shouldn't be happening anymore. and so i blame it on my pure bad luck to have gotten 1 spoil apple among millions of it. called up service centers around PJ area. no spare parts available yet as the model is too new. gotta wait for weeksssssssssssss for parts to arrive. why would i want to wait if the fault is not even mine right?? so i insisted for a new set replacement. service center ppl telling me dat they r in charge of repair only, n they can't replace a new one for me, n advised me to go to nokia msia hq.

then into the 6th day (which was just yesterday), there popped another stuck pixel!! so now i got 2 stuck pixels on my (let me repeat it out loud!) BRAND NEW ORI Nokia E72 screen!! alrite....1 dot then i can is my bad luck.......2 dots......there's no way it's my luck anymore. this is purely manufacturer defect, and qc problem.

so tomorrow i'm gonna go to nokia malaysia hq and insist on a new set.....by hook or crook!!

my advise to u all......think twice before buying nokia phones now. those words are from me, the nokia user of 10yrs!!

i'm still using my nokia n85. got nokia e72 because i got a second number.

ok. i got da pics. sorry not so clear becoz i shot it with n85, and shaky hands.


the big dot, came out last friday. the smaller dot came out yesterday.
when i see it with my own eyes, it's white. duno why it turns to green thru camera lense though. but still the dots are there.









this is the quality from the big brand nokia.......and i must repeat again: this phone is only 7 days old!!

This post has been edited by vantuz: Nov 29 2009, 06:25 PM

yalor. so big and obvious. some more at the most obvious position. angry or not?? it's not my fault, and i refuse to wait for weeksssssssssssssssssssssss for service. and i don't even want it to be serviced if it could be done now because i bloody deserve a new set as a replacement!!!

btw, if nokia msia refuse to replace a new set for me now, should i bring this case to the consumer tribunal??

going nokia malaysia hq lah. already called the service center, they also already terang terang said they got no parts to service, and they cannot do any replacement, and they told me go nokia hq. normal msian culture, to push a person around because nobody wants to take up the responsibility.

e-series....premium model......premium price.....very un-premium service......

i can tell u what nokia ppl will say. 1st, they will try to blame u dat u dropped da phone b4. 2nd, they will try to blame u dat maybe a bit of water got into it before. 3rd, they will try to blame u saying dat u overused or used da phone wrongly.

i can bet my last penny on that because those r da things dat i got when i called up da nokia helpline.

i did not drop da phone. not a single drop of sweat got to it before. talked on da phone for a total of 1 hour and 12 mins only for this 7 days, total data used is 20mb mostly for push emails/fb/twitter. and sms sent+received is less than 100 in total for 7 days. i have not even watch a single video clip or listen to a single mp3 with it. have not even take a pic with the camera yet. only played a game for less than 5mins. so i did not overuse or use the phone wrongly.

ok. got it. so everyone please head to: http://forum.lowyat.net/topic/1064057.

This post has been edited by vantuz: Nov 29 2009, 09:03 PM