I heard of before about unscrupulous dealers swap & changed LCD of phones. But normally it occurs only to AP units.

Got two E71 users in my family, thus far no repair or service required before.

Actually most manufacturers imposed a dead pixel policy to safeguard themselves. The policy differs from one to another. They will only replace the LCD with 2 or more adjacent dead pixels, 3 or more non-adjacent dead pixels. I know this sucks especially if the LCD with QVGA resolution or lower.

This post has been edited by deeplyheartbroken: Nov 29 2009, 08:44 PM