ur is RM77 ? but i thought its 512kbps ? how come is 1mbps ?

if u having standard pakej , speed of 512kbps , u r not entitled to having upgrade to combo offer . its stated in their duno t & c or frequent ask question .

but if u r rm88 with speed of 1mbps , u r entitled . but there are more procedur to it . standard migrate to combo rm 110 then upgrade super deal 2mbps 120 .

that if u r 1mbps .

For customers subscribing to lower speed packages (384kbps or 512kbps), only lateral speed upgrade are allowed.( E.g. Streamyx Standard packages with modem to Streamyx Standard packages with modem, Streamyx Combo to Streamyx Combo, Wifi@Home to Wifi@Home)

its stated . IF u r 384 or 512 standard pakej . u can only upgrade to super deal with standard pakej to standard pakej . No special offer if u want to migrate to combo offer . U can migrate to Combo . but u r paying non offer price . which is RM90 for 512 . RM110 for 1 mb . RM140 for 2 mb . RM160 for 4 mb . its term n condition apply . there is no argue on that .

u dint sign any form for upgrade dint u ? then u r not suppose to be chargeble . but if it is true 2mb . FREE UPGRADE


ic . have u sign up as streamyx user more than a year ? then u should be able to upgrade thought this promotion to 2 mb combo .
1 mb standard can upgrade to 2 mb combo . with some arguement of course . else u cant upgrade to it . as what i gone through .
But if i were u , i would stay there . RM103 for 1 mb ..... not bad . becoz i paid rm88 + rm 26 = rm 114 . that's why i go to 2 mb combo .

This post has been edited by kokhoe: Dec 28 2009, 12:44 AM

Upgrade To 2mb or 4mb will get a free wifi modem . when u fill up the form of upgrade at tm , they normaly will give u the wifi modem together . Did they give u ? my case , they give me without me asking for it .

Should be .

i'm having the same type of problem here ....... called them up ...... answer : the speed should be back to what u paid for after 1st January 2010 3pm .If dont , call back the technician working on ur upgrade . given me the contact no. of the respective person . If called 5 times no reply , call up n file a report .

only upgrade to 2mb n 4mb will get a free wifi modem . other will stick to what they have .

wonder if mine will be solve soon ? upgrade but get 20% extra speed .....

Technician will come . It dont call install . as they check ur line is supported for 4mb or not .If it does , they will change ur port to 4mb port .then upgrade ur cap to 4mb . Then u r 4mb user . If they check cant , they just tell u either stick to ur pakej now .

agree . but if u dont get it , u need to bring the form u signed at tm n show them u dint receive the modem , n u would like to have the modem as promise of the advertise .

which number u call ? i call 1 300 88 9515 .they always pick up .

i upgraded to 2mb , they dint come . they just change the port n wala . i'm a 2mb user .

there is , the riger sux . dont know y , use it , same server slow ~ slow ~ . change back to my d link . wooot ? boost~~~~~. then repeated for 10 times for the continued 2 hour . same result . wire of course .

The downstream u get is what u paid for . if u paid for 1mbps , its normal for u to get 120kb/s . its normal . 1mbps is 120kb/s .
they got capped at 2mb got few reason .capped mean that is his line . the server ..... that's what every 1 getting . unless they miscap u .its luck .


that is the port . maybe they upgraded the port which no more lower speed port . but if in system , u r capped at 512 ..... no point . u still get 512kbps .but u will get max . not 80% of it .

those r not so promising . i did call up the technician in charge , n say i cant get 80% of my speed on speed test . then he came n put me to 4mb port . i'm a 2mb subsriber anyway . tested , full speed at 2200kbps . woohooooo~ . tips , talk nicely to the abang ( tak aci lah bang )

not for the offer if at tm point . if other u might be can

there is no promising . depends some 3 days . some more . some even 2 week . cant predict the problem . just keep checking with tm supporting staff of the status .

upgrading to Combo 2mb = pay rm120 every month , it already included ur phone rental .

Yes u can . given u r streamyx subscriber for at least 1 year . u r the same as me . let me give u some piece of advice .

go to tm . i want upgrade to combo 2mb offer . likely they will say u cant .Insist u want . then u need to migrate from normal standard 1mb to combo 1mb . Then upgrade from combo 1mb to combo 2mb offer . likely no 4 month free for u already . next month , rm120 . keep to the term n condition n also the frequent ask question .

oh yea . u dint bother to read the post b4 did u ? what a lazy guy .else i wont be answer here right now .

mine at 2 mb .