Terms & Conditions

        1. Promotion valid until 31 December 2009 and applicable for UPGRADE application only.
        2. This promotion is only applicable for existing  Streamyx customers who have served a minimum period of 1 year
        3. The minimum subscription period of 24 MONTHS will be applicable upon successful application to the new speed.
        4. Promotion is only applicable for customers subscribing to unlimited hours packages.
        5. For customers subscribing to lower speed packages (384kbps or 512kbps), only lateral speed upgrade are allowed.( E.g. Streamyx Standard packages with modem to Streamyx Standard packages with modem, Streamyx Combo to Streamyx Combo, Wifi@Home to Wifi@Home)
        6. For upgrading to 2 Mbps or 4 Mbps, the new package is with modem.
        7. No new modem will be given to customers upgrading to 512 kbps or 1 Mbps.
        8. Upgrading to 1 Mbps, 2 Mbps or 4 Mbps is subject to availability and technical testing.
        9. Promotion is not applicable for existing Broadband PC and Home, Hop & Away customers who are still bound to the existing contract.
        10. Application for the speed upgrade to 512 kbps or 1 Mbps  can be made via Online or at any TMpoint
        11. Application for the speed upgrade to 2 Mbps or 4 Mbps will be available at TMpoint only.
        12. Customers who have subscribed to Smart Savers plan are not eligible to enjoy this offer.
        13. If customer terminates Streamyx service within minimum subscription period of 24 months, an administrative fee of RM350 will be charged to customer’s bill.
        14. Streamyx Terms & Conditions apply.