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 Need Help, Trial Account Upgrade Failure

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SUSPerunding
post Nov 18 2009, 01:57 PM

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From: Sepang



QUOTE(reiki_longtime @ Nov 18 2009, 01:48 PM)
Hello everyone.

I'm new to the WoW. After playing with the trial account and liking it, I decided to upgrade to standard account. I purchase it digitally (at Blizzard's site, using a debit card) rclxms.gif

At first it was okay, I can login and play. But today I couldn't login. Blizzard sent me an email saying my Trial Account upgrade had failed. Now they are totally locking me out of my account cry.gif

I've called my card centre and they say that the payment is still being processed. In Blizzards email they stated that I can only call them (US? How much will it cost?) to rectify this issue. They can't help me through emails rclxub.gif

What should I do? I really like to game and want to continue playing. Have any of you guys had this problem before?

Hope sifoos out there can help me notworthy.gif
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The easiest way is to buy wow cd at lowyat or something and make new account and play. If the trial thing fail the payment wont go through.
SUSPerunding
post Nov 18 2009, 02:36 PM

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Junior Member
183 posts

Joined: Feb 2009
From: Sepang



QUOTE(reiki_longtime @ Nov 18 2009, 02:17 PM)
Really? I've use the card before to verify my PayPal account and buy stuff from Amazon.JP. So I don't think thats the problem. Like I said, it seems the card centre is till processin:(
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paypal tend to give reject payment to wow before. it the best u buy the cd from any outlet here and start new char with proper account. It took around 30-40 min waiting before u could even talk with blizz in US. (if u decide to call them). I have many CC. local bank CC tend to have problem with blizz when making a payment. so i use hsbc and no problem until now

This post has been edited by Perunding: Nov 18 2009, 02:37 PM
SUSPerunding
post Nov 18 2009, 02:54 PM

Getting Started
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Junior Member
183 posts

Joined: Feb 2009
From: Sepang



QUOTE(reiki_longtime @ Nov 18 2009, 02:49 PM)
Thanks for your reply.

Didn't know about paypal give reject payment to wow, since I'm not using paypal to upgrade my Blizzard account. Thats quite a long waiting time. And I've never tried to call overseas >_<

Grr, I didn't know local bank cc got so many problem; I assume it was okay since PayPal and Amazon doesn't have a problem with it sad.gif

Still hoping there's another way to rectify this. Maybe wait till the status of my purchase is clear? If Blizzards gets my money and my account is still locked, there will be death (j/k).
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they wont take ur money..i have this problem before..4 transaction to blizz. after calling them, they tell the transaction wont go on if the trial thing failed. But ur limit still in touch..so gotta wait 3 days for it to cancel.
SUSPerunding
post Nov 18 2009, 03:13 PM

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Joined: Feb 2009
From: Sepang



QUOTE(reiki_longtime @ Nov 18 2009, 03:10 PM)
I'm using CIMB card. Maybe both local bank got problem sweat.gif
3 day, starting from the time blizz send the failure email is it? Did they give any reason why it fail? Also, my account is locked. Will they unlock it eventually? (Still got 6 days from my previous trial, but Blizz totally locked it >_<)
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obviously ur cc got problem with them
SUSPerunding
post Nov 18 2009, 05:20 PM

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Joined: Feb 2009
From: Sepang



QUOTE(reiki_longtime @ Nov 18 2009, 05:07 PM)
Guess theres no other way around it then. sad.gif
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yeap. i have same problem with u before. I just leave my trial account buy new wow cd, make new account n play!

 

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