Ok, seems like rkwan67 has been away, so that explains why he could not return the item on time.

Honestly speaking, what legal action could be taken against rkwan if, say he doesn't want to return both the RAMS? Honestly, I think the law will side the consumer. Let's twist the situation, what if rkwan67 accidentally breaks both pairs of RAMS upon receiving it? Do you think the law will ask him to refund you that extra pair of RAM?

What if this transaction has been an over the counter transaction in your shop? How would you ask the buyer to refund? You are taking advantage over the fact that this is an online environment, the fact that you know who your buyer is. What if it has been a consumable like a printer ink?

Btw, I'm curious, you lodged a police report? I would love to see what was reported

Anyway, it seems like rkwan is unhappy over the fact that he missed an opportunity to buy the RAM he wanted at RM360/380 back then. He bought the RAM from you at RM320 thinking it's a bargain, but due to TS seller, he lost the opportunity to get the RAM at the price he wanted. That is his opportunity cost.

If seller wants to provide an amicable solution, a win-win situation, rkwan just return both the RAMS and, zhen_wei why not source another RAM that rkwan wanted, and sell to him at your cost price or RM320 (fine, make it RM360/380 which was the price he thought he could get from other seller), whichever is higher?

zhen_wei, you are a reputable seller here, seeing the drastic actions that you take against your buyers for your fault is doing no good to your reputation.

Just my 2 cents, please don't flame me.

This post has been edited by karhoe: Nov 19 2009, 09:26 PM

Thumbs up, that's the way to go

Honestly, you should give him that OCZ 1333Mhz, not Corsair

Now you got two options

1) Full refund from him and get your OCZ 1333 from somewhere else, albeit at a higher price

2) Demand him to honor the sales, and give you OCZ 1333Mhz, or at least sell to you at COST price. (nothing to lose what)

Aiyo, you also 'promoted' them in your signature, it is only normal they retaliate with a similar signature, whichever party started it first.

Anyway, do you have any problem giving him OCZ 1333Mhz, or at least sell to him at your cost price, surely you have nothing to lose right?

The issue of "taking" does not even arise here, would you mind uploading the scanned police report? Would love to see it, well basically rkwan needs to know what has been lodged against him.

Hmm, compensate him RM50? That means you are willing to refund him RM320 + 50, why not just give him OCZ 1333 that he asked for, that he paid for? If the cost price is higher than RM320 + 50, offer him a deal to top up la

Relax la bro, just wait for zhen_wei to reply, make it clear what you want once and for all.

So if zhen_wei give you back OCZ 1333 that you asked for, you will return him both the RAM, that's all right?

So now we just see if zhen_wei is agreeable to this.

This post has been edited by karhoe: Nov 19 2009, 11:31 PM

Don't "see see", make it clear, that you are agreeable to it, then we wait for zhen_wei to agree. Else, later he agree, you don't agree

I think I just saw that zhen_wei said he cannot exchange, any reason why?

Any idea why? If it's the cost issue, if the difference is not much, it only makes sense that you bear it, since ultimately its your fault, or strike a deal with rkwan to top up, I can see that he really wants the RAM

This post has been edited by karhoe: Nov 19 2009, 11:36 PM

Tried searching around, can't find anyone selling this particular RAM, or maybe I don't know how to search, I don't know, maybe you want to PM him and tell him how much is your cost that you are going to sell to him.

Oh, so rkwan, you either have to

1) Accept his RM320 + RM50 offer

or 2) Accept his RM320 + RM50 offer + RM50 top up (since you said the difference is RM100 for 1 pair, but again your cost price should be lesser than the difference right)

But since he said he got no more stock, so you just have to take option 1 la

This post has been edited by karhoe: Nov 19 2009, 11:50 PM

Okay, so now you don't have the stock for the item that rkwan wanted?

We are not spamming this thread, we are posting 'constructive replies'

LOL, not settled yet?

You're aware that false reporting is a crime in Malaysia? This is not a 'curi' case. You'll probably get a round of scolding from the judge for using the term 'curi'.

I don't see him taking advantage here, you have to understand that your mistake caused him to be unable to buy the HP RAM at a cheaper price last week.