iPhone went dead!, And it is less than 2 months
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 Nov 13 2009, 12:22 AM
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#1
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Junior Member
170 posts Joined: Dec 2007  
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QUOTE(Cyan7 @ Nov 12 2009, 10:13 PM) Atleast u can get a replacement 1 to 1 for ur phone.. I talked to a guy from Switch earlier. Apparently during their training prior to the launch of the iphone, they were told that any warranty claims by the customers regarding the iphone will be dealt on a 1 to 1 replacement basis on the spot. However, due to the current low volume of stocks, that is currently not possible...customers still have to wait for any warranty claims..... |
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Nov 14 2009, 04:10 PM
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#2
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Junior Member
170 posts Joined: Dec 2007
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QUOTE(CLL @ Nov 13 2009, 07:07 AM) 1 to 1 replacement yes...but not on the spot (according to Maxis) Yup, that is the current situation. As I had mentioned earlier, the initial plan was to provide a 1 to 1 replacement on the spot. However, as currently there are not enough stock in hand, it is not handled in such way.They want to send to Singapore Apple to verify it first. And then they will send one over (according to the Maxis CS guy) |
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