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Hardware MacBook & MacBook Pro battery & charger issue, Discussion on 3rd party battery as well

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TSwei
post Nov 23 2012, 12:42 AM

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If you are using original charger, the Mac will signal the charger when the battery is fully charge and the charger will goes into low power mode (Mac is off).
xproc
post Nov 23 2012, 10:15 AM

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QUOTE(maxnergy @ Mar 12 2012, 03:04 PM)
I changed 4 times my macbook and im tired of changing and accepted the one with direct three pin with static.. only i found this forum...

lucky is not only me.. the seller never inform me about this problem..

but i did bring my macbook to garden and test with other display macbook.. the display will not have statics or shock.. only mine will have.. i tried with their charger on mine and back to the display.. the staff also said why mine have static/shock...
*
use the charger with the apple original extension = no static shock...
fabianz03
post Nov 28 2012, 09:49 PM

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Ah crap, just bought the MBP 13" and I have the electric shock issue, found this thread and used the long cable, it's fixed now.
How can a company like Apple can possible mess up like this?

They include the grounding on the extension but not on the short one? gosh. doh.gif
BRY7
post Nov 28 2012, 10:27 PM

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QUOTE(fabianz03 @ Nov 28 2012, 09:49 PM)
Ah crap, just bought the MBP 13" and I have the electric shock issue, found this thread and used the long cable, it's fixed now.
How can a company like Apple can possible mess up like this?

They include the grounding on the extension but not on the short one? gosh.  doh.gif
*
your power point could be the cause as well,
fabianz03
post Nov 28 2012, 10:31 PM

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QUOTE(BRY7 @ Nov 28 2012, 10:27 PM)
your power point could be the cause as well,
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no, i can confirm already, the plug head, oh god i dont know how to describe..
the plug head doesnt have the grounding metal to attach to the grounding metal outside.

while the longer, thicker's plug head has the metal to connect to the grounding metal.
i use that one, instant problem solved.
xproc
post Nov 30 2012, 01:51 PM

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brought the quirky cord wrap definately worth it

http://www.quirky.com/products/15-PowerCurl-Mac-Cord-Manager
dealer.merchant
post Dec 7 2012, 04:39 AM

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My clock on the top right wont update. Like it shows 4:06 but it is 4:40.

Once I click it, it will be back to the normal time. But it wont update.

Is it something to do with my battery? PRAM?
andcorps
post Dec 7 2012, 05:27 PM

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how long usually a mac battery would last? 1000 charge cycle?
TSwei
post Dec 7 2012, 08:00 PM

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QUOTE(andcorps @ Dec 7 2012, 05:27 PM)
how long usually a mac battery would last? 1000 charge cycle?
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http://www.apple.com/batteries/notebooks.html
vicbro_95
post Dec 9 2012, 06:58 AM

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QUOTE(xproc @ Nov 30 2012, 01:51 PM)
brought the quirky cord wrap definately worth it

http://www.quirky.com/products/15-PowerCurl-Mac-Cord-Manager
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where u bought it?any apple reseller selling?
lazyhut
post Dec 22 2012, 07:52 AM

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QUOTE(wei @ Nov 4 2009, 11:29 AM)
The cases I received that caused by power adapter & battery are increasing at alarming rate, I would like to alert all Mac users in this forum about this matter. Do not fall for this cheap products, even if it's given warranty and so called OEM or Apple.

Very Important:
There are no such things as OEM product from Apple. It's either Apple or not. Not Apple means it's 3rd party or compatible model only. As Apple DO NOT resell bare parts to consumers in retail.

Here's a few cases I would shared with you:

Case#1:
OEM Battery for MacBook white
Owner original battery dead. So he went and bought a cheap OEM Battery. Upon using a few days. The MacBook refuse to detect and charge any battery at all even the owner has then bought a used original battery. Meaning the MacBook is currently only working with charger only. And the repair required replacing the whole logicboard, the on board charging component has gone faulty due to over current from the battery.

Case#2:
OEM 85W Charger for MacBook Pro
Owner bought this charger first few usage it's fine. After just a day or two usage on his MBP 2.4Ghz (Alu), the trackpad stop working when using the adapter. Also notice static/current shock all over the aluminium casing. Then he tried the same adapter on a MacBook white. No shock (cause of plastic body), but USB mouse won't work properly. He did not test further and already asked for refund.

Case#3:
OEM Battery for MacBook Pro
As usual original battery died after extensive usage in few years. Owner then bought OEM battery. Things works fine for few weeks.  Then one day the his MacBook Pro refuse to boot up. After diagnose it was the battery causing over current and burned the logicboard. Repair cost him over RM2k.

There are a few more cases, but not handled by me so I will not put them here.
I'm not intend to harm anyone business here. But I would like to warn all Mac user to be smart and alert on these issue. Sure you save few hundred on buying these products, but in the end you might have to pay more when the damage is done on your unit.

Some explanation on why these product is cheaper/causing issues.

Chargers:
They look alot like the original. But upon inspecting carefully, you should notice the wordings on the adapter is not as sharp as the original. Also one type of the OEM charger have plastic grounding knob.
user posted image
How does the adapter ground itself with a plastic knob?

You do know grounding is meant to protect you and your device from surge. So meaning there wont be any fuse jump should there be any overcurrent/ short circuit happen on the adapter.

Another thing to check after personally test some 3rd party/ OEM charger/ Replacement charger/ Or some so call First Class Replacement. First thing you will notice is, they felt marginally lighter than the Apple original adapter.

Why Apple charger cost so much?
#1 The design. Apple paid their engineer, designer, marketing ppl to invent and market the product. They even pay to patent the design. Then lastly package it nicely in a box for you.

For "OEM" they just copy. Maybe uses cheaper component (I can't testify). No packaging (just plastic wrap).

#2 Apple also give you the long cable and short adapter.

OEM give you 2 pin plug that need a converter. Some doesn't come with any connector.

#3 See all the icon and logo on the adapter? They meant the adapter are being tested to met such standard. And in Malaysia, SIRIM review the item and allowed it to be imported. All that cost $.

But for those OEM one, no one can testify. Those logo and terms are merely "copy".

Battery:
It's either the battery are being refilled/refurb, meaning the the exhausted battery cell are removed and replaced. It's unknown what type of cell they uses. But according to Apple they design the cell and manufactured by their appointed factory.

OEM type, these are the dangerous one. They look alike, but internally lack of the controller chip and microprocessor that help to maintain the battery health. So anything goes wrong Mac OS won't able to get the info from the battery. When things goes wrong it's already too late.

Why Apple battery cost so much?
More or less like the charger. But these battery include more technology than the charger. It has built-in chips that check the health of battery. Keep info as of model, date of manufacture, manufacturer, serial number, charge cycle, charge remaining, amperage and etc. It also support Apple battery update should Apple decide to release an update.

I do not know does those OEM batt have similar functions. Also original battery from Apple come with 12months warranty (thanks xaw5126 for clarifying).

-----------------------------------------------------

Update:
Info on static shock (electrostatic), minor electric shock, static/current noise over headphone/speaker/mic/recording on MacBook Pros/ Unibody MacBooks

If you having mild electric shock when using a power adapter on your Unibody MacBook, most likely you have grounding issue. Check if you are using the short 3-pin head. If yes, change it to the long cable that came with your mac.

Here's reason why using the short pin head cause shocks:
user posted image
user posted image

Many have reported using the long cable solve the issue. If you still have shocks after changing the plug, consult your technician.

-----------------------------------------------------

If you have bought any 3rd party/ OEM charger or battery, do share your experience.
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GIVE YOU LIKE +1

u solved my problem..

i just bought my macbook pro last week. after i charging i feel static shock. i call apple reseller technician ask them about it. i got the result is like that one, very normal... i just can say Fxxx.. really unprofessional technician..i dunno why they still can be a apple technician how they going to fix us device without no basic knowledge..really worried.
cRazYee
post Dec 22 2012, 11:52 AM

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QUOTE(fabianz03 @ Nov 28 2012, 10:31 PM)
no, i can confirm already, the plug head, oh god i dont know how to describe..
the plug head doesnt have the grounding metal to attach to the grounding metal outside.

while the longer, thicker's plug head has the metal to connect to the grounding metal.
i use that one, instant problem solved.
*
Wanna know why? Cuz some country simply don't need grounding. US, Japan and etc
Socket switch is a big thing to them

It's uk, malaysia running 230v that need it.

The adapter is designed to be universal

I can tell u in uk. I never have static problem

fabianz03
post Dec 22 2012, 01:03 PM

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QUOTE(cRazYee @ Dec 22 2012, 11:52 AM)
Wanna know why? Cuz some country simply don't need grounding. US, Japan and etc
Socket switch is a big thing to them

It's uk, malaysia running 230v that need it.

The adapter is designed to be universal

I can tell u in uk. I never have static problem
*
yea i understand but as a product that will sell globally why dont design an adapter that's suitable for each county's plug? i.e malaysia should have the grounding metal included because i believe almost all commonwealth countries are using the 3-pin plug design.

and, i've never been to US before and I wonder how their grounding system works, coz everything is just 2-pin there hmm.gif
cRazYee
post Dec 22 2012, 06:35 PM

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QUOTE(fabianz03 @ Dec 22 2012, 01:03 PM)
yea i understand but as a product that will sell globally why dont design an adapter that's suitable for each county's plug? i.e malaysia should have the grounding metal included because i believe almost all commonwealth countries are using the 3-pin plug design.

and, i've never been to US before and I wonder how their grounding system works, coz everything is just 2-pin there  hmm.gif
*
I can tell you, in uk, there is no need of proper metal
Contact grounding pin

It's all down to the country electrical system.
Not apple fault

Japan and state are using 110-120v
This is the main reason. But I not sure the main detail either

This post has been edited by cRazYee: Dec 22 2012, 06:36 PM
fabianz03
post Dec 22 2012, 09:11 PM

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QUOTE(cRazYee @ Dec 22 2012, 06:35 PM)
I can tell you, in uk, there is no need of proper metal
Contact grounding pin

It's all down to the country electrical system.
Not apple fault

Japan and state are using 110-120v
This is the main reason. But I not sure the main detail either
*
Then where does the grounding current goes? Since there's only 2-pin, one is live and the other is neutral. hmm.gif

TSwei
post Dec 23 2012, 12:13 AM

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Let's face this.

1) We are in Malaysia, not UK or any European country.
2) Neither we want to perform costly re-wiring for whole house/ office, just to get rid of this pesky grounding issue.
3) We have tried to notify Apple about this and they seems aware. And yet, when they redesign the plug (few times). Why not just add the grounding?
4) If you say it's not necessary, then why the long extension have the ground point???

I continue to wonder.
Sony Lim
post Dec 23 2012, 01:52 PM

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Nice post let us learn a lot of things
mfitri77
post Dec 24 2012, 08:13 AM

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Probably cost. If I'm not mistaken, before this, the short head does have a contact point for grounding. At least, I had never ever experienced any electrical short pre 2011.

After that, every time I use my mac with the short head in my office building - Lo and behold, always get the static shock thing. Probably because my body like magneto also (I am the only one in the family that gets static shock pushing Jusco shopping carts). Didn't took me long to realise that the short heads were missing the important grounding point, shame that I sold my pre 2010 with everything included, just so I can compare.

goner
post Dec 24 2012, 10:18 AM

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guys wanna ask issue regarding MBP Retina Battery issue. i been reading forum about MBP battery.

some says it's best to ONLY use ur laptop battery until 5% then charge until 100 % ; rest of the time just leave it charge.

some says it's best to use your laptop battery until it's almost 0% then charge it 100%. this keep the battery cycle keep on going.

MBP Retina 2012 Battery Info

MY MBP Retina only 12 weeks old and has 71 charges on it.

usage on mac. 80% on Autocad 2013, Photoshop CS6, iTunes & Movies ; 20% on gaming on window 7 boot camp

please advice.
cRazYee
post Dec 27 2012, 10:41 AM

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QUOTE(fabianz03 @ Dec 22 2012, 09:11 PM)
Then where does the grounding current goes? Since there's only 2-pin, one is live and the other is neutral.  hmm.gif
*
Best answer for you perhaps
http://wiki.answers.com/Q/What_is_the_main...language_please

"We usually get our electric power in DC or AC form. DC is constant voltage such as a batter output and is useful for most low power (think less than 100 watt light bulb) applications. The power coming from a normal home outlet is AC (alternating current) and swings back and forth from about 155V to -155V in a sine wave pattern 60 times per second (50 times per second in some countries). The average voltage (RMS) is 110V in USA. AC is useful because you can convert it to higher and lower voltages with a simple device called a transformer which makes it easier to send across large distances.

1 Phase is what is described above - it is your basic 110V outlet.

2 Phase is what goes into a home fuse box. It is two wires each carrying 110V with respect to ground but they are "out of phase" meaning when one sine wave reaches +155V, the other reaches -155V at the same moment. If you have a device that needs 220V AC (such as a stove or dryer) you can skip the ground and use the 2 110V 2-Phase wires.

3 Phase has 3 wires carrying power (a 4th wire has ground). The voltages on the 3 wires with respect to ground each look like a normal sine wave at 110V but the peaks of the sine waves are delayed evenly so that wire 1 peaks, then wire 2, then wire 3, then back to wire 1 in equally timed spacing. This is called 120 degree phase between any 2 wires. This is the power coming out of power plants. 3 Phase is easy to use or create with generators and motors. 3 Phase was chosen because it needs less copper to carry power long distances. Modern technologies (transistors) can be very efficient with converting DC voltages now but when the power grid system was created we mostly only had transformers and wires.

3 Phase can be found on most (but not all!) streets in America If you look at power lines, the topmost lines are the highest voltage. Usually there are 3 (each carrying 1 of the 3 phases). These are the most dangerous. Then every 10 houses or so you see a transformer that taps off one of these to create the 2 phase for homes. As the power gets down a remote area often the topmost lines branch apart and you only have one going down a particular street.
"

to be honest, i learn this before, just forget the details of them

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