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 American Express® Cards v2, Membership Rewards™

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clsia1001
post Oct 14 2009, 09:56 PM

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I tried call 1300-88-6688 to inquire my AMEX GCC application status, but i was left hanging on the phone for 15 Mins listening to IVR and no one attend to me.. sad.gif Any other way to check my application? Submitted few weeks back thru Maybank branch..
clsia1001
post Oct 14 2009, 10:03 PM

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QUOTE(jye'n @ Oct 14 2009, 10:01 PM)
haih, MBB CS quality is like that....I have had many hard times with them.
But AMEX CS (1800-88-9559) is damn good, I've just called about 30 min ago, to enquire about Express Autopay and the softcopy enrollment form really came in within 5 min as promised.  thumbup.gif
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Can i call 1800-88-9559 to inquire on my application status? hmm.gif
clsia1001
post Oct 14 2009, 10:15 PM

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QUOTE(lauyamonk @ Oct 14 2009, 10:08 PM)
yes
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Just called, the CS said my application not yet appear in their system..she asked me to check with Maybank branch.. shocking.gif I applied 2 weeks back.. how long more to wait.. cry.gif
clsia1001
post Oct 14 2009, 10:36 PM

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QUOTE(lauyamonk @ Oct 14 2009, 10:25 PM)
once u summited your application to branch, they will send to processing dept to process and CS will able to check the status. But if branches did not summit your application (maybe they delay it) then CS not able to check. hmm...

my advice is to check with branch, better still if u know who u handover (branch officer), check with him/her directly see if he/she send ur application to process.
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erm, but i did get call to verify my employment few days back.. If application got rejected by right the CS shall be able to check also right? Just weird why she said my application not being submitted.. rclxub.gif
I think I will check with the officer tomorrow on the status... sad.gif


Added on October 14, 2009, 10:37 pm
QUOTE(jye'n @ Oct 14 2009, 10:10 PM)
No comment, but you can try.
My case was a havoc also. Applied in the July's Treats Fair, received SMS saying i could collect the card on last day of Treats Fair, end up I couldn't collect as with many other applicants as well. So they promised to send to my billing address in a week's time. So, i waited...nothing turn up, so i called...waited....called...waited...end up going to Menara Maybank 1 month later to self-collect. doh.gif
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at least u got your card now, worth the travel to Menara Maybank.. but 3 months is abit long sweat.gif

This post has been edited by clsia1001: Oct 14 2009, 10:37 PM
clsia1001
post Oct 15 2009, 06:17 PM

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QUOTE(lauyamonk @ Oct 14 2009, 10:45 PM)
yup... but if it is not in the system mean application not captured and CS cant do anything cuz we only can view the system.
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Called Maybank, the officer said she already submitted on 1st Oct..and no way for her to check on the status..sad.gif
Should i reapply? Later call maybank CS again..rclxub.gif
clsia1001
post Oct 15 2009, 11:05 PM

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QUOTE(ellimist @ Oct 15 2009, 08:11 PM)
Different CCs for different purposes ma laugh.gif
As in branch officer already submitted to credit evaluation department? Well if it's not appearing in the system, it does sound like the application is lost somewhere. Don't think it's in transit considering how long ago the application was sent.
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Just called AMEX CS again, this time a guy told me my application was pending bank credit proof on 3 months salary.. sweat.gif He said can either email or fax over, but when I check my Public Bank it only shows 2 months transactions history.. shakehead.gif Can scan and email them PB bank mini statement instead? Else I have to go back find my bank book, go to bank update it then only fax to 03-22820373... sad.gif
clsia1001
post Oct 16 2009, 09:16 AM

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QUOTE(ellimist @ Oct 16 2009, 07:20 AM)
Oh you're prooving salary via bank statement and not salary slip? Hmm the PB only shows 2 months? Might be sufficient for them. Did the CS specifically mention that your application only shows 2 months and that was insufficient?
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Nope, i did provided IC, EA Statement and 2 months salary slip, that's should be sufficient right? CS told me the remarks is pending submission of proof of amount credited to bank (to proof my salary) and weird thing is they don't even call and ask me for the required documents... sad.gif If i didn't call and ask, I won't know.. Anyone face this issue before? So complicated.. shakehead.gif
clsia1001
post Oct 16 2009, 09:34 AM

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QUOTE(ks98 @ Oct 16 2009, 08:52 AM)
From my case, I didn't include any proof of income. I just copied them my current credit card and that's it. I told them if you need more documents other than that, then just help me to withdraw my application. The reason is very simple, if I can do so for my other CC application, then why not Amex CC?

But, I can did that because I'm sure they should be comfortable with my history... Also, this doesn't always working as well. Last time, Southern Bank (now, become CIMB) had rejected my CC application (i don't know why) and I told myself that I wouldn't apply any CC from Southern Bank anymore... blink.gif
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Actually this is my first CC, tat's why can't provide them 'current credit card'... sad.gif
So many obstacles to join AMEX GCC Commuinity.. sweat.gif

This post has been edited by clsia1001: Oct 16 2009, 09:35 AM
clsia1001
post Oct 16 2009, 03:48 PM

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QUOTE(tinkerbel @ Oct 16 2009, 10:56 AM)
Hi people....

I disappear for awhile only to come back to 5 brand new pages on a brand new thread - super fast lah U all.  Anyhow,

@clsia1001,
If it's your first card then just give them whatever they ask you to give them; it's not so hard after all.  The thing I hate about Amex is that it's a combined CL.  I applied for the Gold CC and well they didn't give me any increment in my CL.  It's shared with my Platinum CC but it's okielah, i don't need so much CL anyways and I only use that card for petrol + groceries smile.gif
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Good sign that more n more AMEX member..smile.gif
For my case i dun seem have any more choice..first time submit so many thingy for an application..i applied cimb mastercard,only required 2months salary slip..simple n ez..laugh.gif
I just submitted the photocopy of bankbook for the Maybank officer to fax to AMEX..Hope this time can get the card..else i will move to other card lol..


QUOTE(evoangel @ Oct 16 2009, 11:19 AM)
me too.. im now applying CC for collection as well.. but oso base on their design.. lol

once i swipe my HLB card at petrol station, i notice a scracth. so sakit hati.. now i dun use it anymore.. just keep it aside..
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How did u all jaga ur card huh? Most of card put in wallet after a while will be calar-balar d..sad.gif any credit card wallet recommend?


QUOTE(Alec.Yong @ Oct 16 2009, 01:17 PM)
You are right, some of them don't even take care of our cards.. cry.gif
like what chinese said..“憐香惜玉”... tongue.gif  tongue.gif


Added on October 16, 2009, 1:19 pm

I think the bank will waive the replacement card fee, just tell them the card is faulty due to "chip rosak"... tongue.gif
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What is the symptom of "chip rosak" huh? Mayb i can use tat excuse to replace mine next time..tongue.gif




clsia1001
post Oct 16 2009, 08:12 PM

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QUOTE(MilesAndMore @ Oct 16 2009, 05:23 PM)
American Express is slowly gaining momentum. Diners Club however, is like the forgotten card  sad.gif

While i was just a small kid back in the 90s, i still remember the AMEX TV ads shown on TV2 usually at night when it was movie's time at 10pm sponsored by Perlillis, Blue Seven or Dunhill Double  tongue.gif  Time sure flies  sad.gif
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Oldies when cigar ads still can be seen in TV.. laugh.gif
Amex not same as Diners Club right? hmm.gif


Added on October 16, 2009, 8:21 pm
QUOTE(tiger63 @ Oct 16 2009, 06:39 PM)
Heard from a very reliable source that AMEX is planning something "BIG" for its cardmembers and merchants. no details though. So if u dont have an AMEX card yet...its timeeeee to get one FAST.
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Hope I get mine when the BIG thing comes.. Can reveal a bit what is it about? biggrin.gif


Added on October 16, 2009, 8:29 pm
QUOTE(Alec.Yong @ Oct 16 2009, 06:35 PM)
"Chip rosak" ---> "saya punya kad, itu chip sudah jatuhlah, tak boleh pakai, nak minta satu kad gantian".. tongue.gif
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Haha.. Good excuse rclxms.gif . Later the CS will ask "chip jatuh so serious? U gigit the card keh?" laugh.gif

This post has been edited by clsia1001: Oct 16 2009, 08:29 PM
clsia1001
post Oct 20 2009, 08:15 AM

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QUOTE(mwchong @ Oct 19 2009, 03:15 PM)
Thanks for the advice donpapachino  thumbup.gif .

I think I will go for it but I just hate the submitting documents process.  tongue.gif  sweat.gif
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me too.. submitted to AMEX but Maybank CS said they didn't received my fax.. ask me re-fax.. Actually our AMEX Application will be process by Maybank or AMEX one? It's almost 1 month d.. sad.gif
clsia1001
post Oct 23 2009, 10:00 PM

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After all the obstacles gone thru, now I'm thinking whether should I call and ask them to stop processing my AMEX application.. sad.gif
clsia1001
post Oct 31 2009, 05:12 AM

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It's already been a month+ since i submitted my application, when called to CS the status always under pending. sad.gif Is it when the application submission thru Agent or main Maybank branch will be faster? Mine was submitted thru Maybank in PD.. Even my another bank CC applied after the AMEX one had been posted to me.. doh.gif:
clsia1001
post Nov 1 2009, 12:29 PM

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QUOTE(David83 @ Oct 31 2009, 07:40 AM)
Simply charge all your spending to American Express® Cards at these selected malls and enjoy 15% cash back!

Bangsar Shopping Centre
Bangsar Village & Bangsar Village II
IKANO Power Centre
Mid Valley Mega Mall
1 Utama Shopping Centre
Pavilion Kuala Lumpur
Starhill Gallery
Sunway Pyramid
Suria KLCC
the Curve
The Gardens Mall
Tropicana City Mall

Terms & Conditions:
1. Promotion is valid from 1 November 2009 to 28 February 2010 at all American Express Card accepting merchants in the selected malls, except supermarkets, hypermarkets, hotels and their F&B and retail outlets.
2. Applicable for all American Express Cards issued by Maybank and Maybank Islamic. American Express Corporate Cards are not eligible.
3. The Cash Back is capped at RM150 per Customer (Principal Cardmember) per month, and subject to a maximum payout of RM4,000,000 for all Cardmembers during the campaign period, whichever is earlier, and based on first come, first served basis.
4. Other Terms & Conditions apply.

URL: http://www.maybank2u.com.my/mbb_info/m2u/p.../PRO-Promotions
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It makes AMEX looks greater.. i wan my card.. cry.gif

QUOTE(MilesAndMore @ Oct 31 2009, 09:22 AM)
Maybank has also made an announcement regarding the service fee for credit card. Read it here > Maybank Announcement
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It doesn't state if the fee going to be absorb by Maybank, only ask us to wait.. hmm.gif
clsia1001
post Nov 5 2009, 09:46 PM

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QUOTE(sykz @ Nov 4 2009, 09:03 AM)
LATEST PROMO

Enjoy 30% savings on the next item of lower value @ Tokyo-G.

Outlets available in One U and Sunway Pyramid meaning you get to enjoy the 15% cash back too.

View it @ http://offers.amexnetwork.com/selects/my

ENJOY!!  rclxms.gif
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finally AMEX GCC Acct appear in my M2U.. thumbup.gif
Now waiting for my card to arrive... rclxm9.gif
clsia1001
post Nov 16 2009, 12:14 PM

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hi all,
Does purchase cinema tickets online thru tgv n gsc entitled for 5x MR as well?

My source of 5x points so far from petrol only..laugh.gif
clsia1001
post Nov 16 2009, 09:47 PM

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QUOTE(David83 @ Nov 16 2009, 12:22 PM)
TGV online accepts AMEX?

If yest, I think only entitled to 2x.
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QUOTE(MilesAndMore @ Nov 16 2009, 01:22 PM)
They are not in the list. So i guess no. You will not get 5x MR.

Anyway, i didn't know TGV and GSC actually accept AMEX. Anyone can confirm this because i think they accept only VISA or Mastercard. Cathay Cineplexes is the only movie theatre in Malaysia that accepts AMEX.
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QUOTE(David83 @ Nov 16 2009, 01:46 PM)
As far as I'm aware of, Cathay is the only cinema that accepts AMEX due to the ongoing promotion.
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QUOTE(tinkerbel @ Nov 16 2009, 04:49 PM)
@clsia1001,
No the 5X points promotion is not applicable @ GSC & TGV.  And people, don't forget to cancel the CCs come end December; U don't want to be slapped having to pay RM50 Service Tax.

@MilesAndMore,
Any news recently on what Amex is going to do to keep their members happy?  I've once again busted my CL last/this month *siGh*  Gonna call and ask if they can waive the damn RM50 for me !! keKkekeKekEKke smile.gif
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ic.. thanks for the feedback..
I only have 1 AMEX + 1 MC.. Should be ok to keep gua.. hope will get waiver.. laugh.gif
clsia1001
post Nov 23 2009, 12:08 AM

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QUOTE(mac.tay @ Nov 22 2009, 11:19 PM)
can we call AMEX to chk their 4mil cash back status?
if finished den we stop shopping >.<
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U call and find out then share with us lar.. rclxms.gif
clsia1001
post Nov 27 2009, 03:14 PM

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QUOTE(ronnie @ Nov 23 2009, 10:04 AM)
I think those CS won't be able to answer or may lie to you so that you can continue to spend more....
You should only spend RM1000 per month on AMEX to get the 15% rebate which will appear on your bill after 4-6 weeks.
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The max cap @ RM150 per month is calculate base on calendar month (Max RM150 for 1st Nov to 30 Nov) or monthly credit card date cycle? (Max RM150 for 3rd Nov to 3rd Dec)?? hmm.gif
clsia1001
post Dec 1 2009, 07:28 PM

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Hi all,

Possible for me to check my AMEX transaction thru AMEX website or M2U website?

Btw, where is the list of merchant list that accept AMEX? Remember saw it before..><"

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