if i am right...

get someone from sg to call their 1300 or 1800 number.. you cant call from here if im not mistaken.. get a RMA number.

They would then inform whoever is calling to bring their broken console in a specific date where you would trade for a working recond unit.

If not mistaken supplier or retailer whom u bought from would go through the same exercise so you decide which channels you wanna go to..

if your shop will assist you definately there are cost involve..

cheapest solution is get someone to get the rma number and u take a bus down for a day trip

i think just swap only.. no need other details.. gotta ask the rest on this issue

and yes give u another unit.

not repair the same one and return it back to you.

well at least its cheaper.. i send mine back last year tru GH for 350 bucks.. zzzz..