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 iPhone 3G[S] Maxis Registration-Booking-Buying V4, Unconstructive post will be deleted

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chernloon
post Oct 30 2009, 10:45 AM

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QUOTE(clautee @ Oct 30 2009, 10:16 AM)
additional info here, sms is not inclusive in RM100 package
they charge every single sms separately

the ivalue is merely for call and data only.
*
ivalue1 has 100 free sms. and customers can get additional 500sms free (to maxis only) for rm8 monthly.
chernloon
post Oct 30 2009, 11:58 AM

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we should go together in group drool.gif
chernloon
post Oct 30 2009, 04:10 PM

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maxis called me ady regarding the 'feedback' that i'd submitted yesterday. Apart of asking info bout the booking, the gal just said need some time to process n next week only get back to me. still a long way to go... shakehead.gif

update 1:
get another call from maxis from another gal regarding my complain. no wonder they take some times to process since a few ppl attend to one complain at the same time. duh... but she said as far as u have booked, suppose to get within 30-45 days. hopefully what she said is true.

This post has been edited by chernloon: Oct 30 2009, 04:26 PM
chernloon
post Oct 31 2009, 12:41 AM

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QUOTE(selinix @ Oct 30 2009, 11:35 PM)
Yo guys sorry for the late update. Just want to update that I've gotten my phone today in the afternoon. Out the whole day and posting this from my 3gs @mamak
*
congrats..finally got urs. hopefully mine arrive soon. they give u the free monthly 500mb?
chernloon
post Oct 31 2009, 12:57 AM

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i will try to ask bout the free 500mb when the maxis CS calls me again. hopefully will get it soon since booked 3 days after selinix.
chernloon
post Nov 1 2009, 03:52 AM

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QUOTE(wen9x88 @ Nov 1 2009, 03:29 AM)
i m confuse with their plan.
i think i want find someone and ask,anyone work in maxis ?
*
its better for u to directly walk into any maxis center to clear your doubt.
chernloon
post Nov 2 2009, 10:52 AM

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@loumou

dont think u can get it back. it should be stated in ur receipt
chernloon
post Nov 3 2009, 01:22 AM

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QUOTE(kaozrealm @ Nov 3 2009, 12:33 AM)
Anyone else collected their prepaid phone from orange? Any updates would be great smile.gif Since its passed 30 days for me already wanna know how long more before i start calling them
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hi...ady 30 days, can give them a call. dont put hope on it. or email maxis directly for complaint. i still waitin for maxis CS's update since they wana call orange n comfirm about my unit.
chernloon
post Nov 3 2009, 02:22 AM

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QUOTE(sewerside @ Nov 3 2009, 12:44 AM)
very frustrated to hear that you guys can walk-in to buy iPhone at pavillion because I was played by their marketing trick or watever they are doing. but at the same time happy for you guys who could bought it too because owning iPhone is happy.

sigh, if anyone here happen to know if Pavillion Maxis has the 32GB stock, please inform here and then i'll go again to get it. (and pay for expensive parking again)
*
instead of going there again and again, maybe you should talk to all the staffs at there and hopefully one of them willing to give u a unit. inconsistency in words and actions is normal in maxis already, since u can see how well the distribution of iphones is, and some ppl wait for eon years to get the phone, while some get it in the blink of an eye.
chernloon
post Nov 3 2009, 05:33 PM

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QUOTE(Urban @ Nov 3 2009, 05:18 PM)
I just call orange  mad.gif  mad.gif  I ask them for my states. They say call me back. Then after they call me back. They say my unit have not arrive. Then I ask when will it arive. She say cant guarantee when will it arive. I say how long do i need to wait?? 1 month? 2month? She say that y. Then she say she will call me when the unit arrive. What the hack.... mad.gif  mad.gif going to email maxis now
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at least, they still checked for u. when i called, they asked if its postpaid or prepaid, directly say no. lol. till now maxis CS not yet update me regarding their comfirmation with orange. might write another email to maxis to complain bout their CS later.
chernloon
post Nov 3 2009, 05:52 PM

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QUOTE(djkeoni @ Nov 3 2009, 05:43 PM)
Sorry for the noob question but who/what/where is Orange? Is it the name of a MEP outlet?
*
Orange mobile, MEP at ampang point there. used to accept booking for iphone under prepaid plan but not sure if they still do so now smile.gif
chernloon
post Nov 3 2009, 10:08 PM

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QUOTE(Urban @ Nov 3 2009, 09:53 PM)
I just wrote a sweet and long email to complain to maxis. Darm maxis. Losing all my faith in them  vmad.gif  vmad.gif
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give them another day to get back to me, else 2molo will email to complain again. its private no., cant call back to them also. mad.gif
chernloon
post Nov 3 2009, 11:11 PM

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ya..i will. not sure if farid already get the updated call from maxis CS since he made complaint earlier than me.
chernloon
post Nov 4 2009, 02:06 PM

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QUOTE(mohdfarid1994 -v2- @ Nov 4 2009, 11:53 AM)
Hey guys this is my new account i created..the previous account that i've been posting with is my brother's account(faizpsp89)..Me getting my phone will never happen mad.gif  mad.gif ..Stupid Maxis CS until today never call me..so dissapointed sad.gif  sad.gif ..those idiot's are getting to my nerve man!! vmad.gif  vmad.gif ..I also just called Orange and they say need to wait for 1 month+..Next week is my 30th day waiting..So urban want to go together to Orange or not??I really really cant take it already..i swear guys i make sure they give us the phone!! vmad.gif  vmad.gif

*PS:- Urban i did not receive and sms from you also??you sms me at which no??im using the 019 not the 012(my cousin no)...bro of course i'll keep you updated.. smile.gif  Im not just thinking for myself..im thinking for you guys also.. icon_rolleyes.gif

Thanks

Farid
*
when u called orange, did u mention to them that you already lodged a complaint at maxis?
chernloon
post Nov 4 2009, 02:23 PM

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i just called them. the gal said none of the stock for the prepaid booking arrive yet, but selinix got his 1. orange wana cheat us? sleep.gif

----------------------------------------------------------------------------------------------------------------------------------------------------------
UPDATE:

i din get any update call from maxis CS since they first attended to my complaint last friday, but received a call from orange, my iphone is ready for collection. will collect tomorrow morning. waiting time = 36 days.

This post has been edited by chernloon: Nov 4 2009, 04:05 PM
chernloon
post Nov 4 2009, 05:40 PM

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QUOTE(cheonwai @ Nov 4 2009, 05:28 PM)
hi chernloon, you mean you purchase from Orange under prepaid plan?
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ya...but it was on 29 sept
chernloon
post Nov 4 2009, 10:58 PM

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QUOTE(azim61 @ Nov 4 2009, 09:15 PM)
just collect my iphone at 7.15
cannot wait till 2morrow
forgot to ask them about 500mb data
*
wow...so fast u go to get it. u activated ur unit at there? i lazy to go coz had sport session in the evening, don wan to stuck in jam and miss it when back from ampang to pj. 2molo early morning only go smile.gif
chernloon
post Nov 11 2009, 09:44 PM

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QUOTE(selinix @ Nov 11 2009, 08:04 PM)
To those collected from Orange.. did you guys ask bout the 500mb data free monthly for prepaid?
*
i emailed maxis again to enquire, monday the CS promised to get back to me on tuesday since the person in charge is not available, but as usual, n u faced b4, till now not yet call me.
chernloon
post Nov 18 2009, 04:23 PM

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finally, managed to get the free monthly 500mb data for a year for hotlink after email to maxis.
chernloon
post Nov 18 2009, 04:53 PM

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QUOTE(amyhs99 @ Nov 18 2009, 04:35 PM)
how u get it ???
*
just email maxis and ask about it since when i booked the phone, the MEP comfirmed that i will get the 500mb as well, but the maxis CS attended to my email told me the MEP din submit for my 500mb application coz at tat time outright purchase for prepaid has been put on hold, but then maxis still give me the monthly 500mb for a year smile.gif

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