i maybe out of topic here, but i do wanna ask...i dunno here is the right place to ask or not...

i've been using celcom exec50 for the past 4 months... together with 1+5 with only 1 sub

usually i used for about rm60 to rm70... and my sub only contact me so the usual usage is about rm10...

i noticed that started from 1/09/09 it has been a change in the 1+5 that is from free 40 hours reduced to 20 hours...

that is not in my concern... what happen was... i checked my "unbilled charges" for now...

when i check it with *118# and sms BOD to 32200 it stated there that my unbilled charges is only rm50++... but when i called 1111 and speak with the operators, they told me my charge from my last billing date (in my case 3rd of everymonth) 3/9/09 is 220++...

i have the shock of my life... as i recalled, i've not used my phone that much of talking and smsing other people except my subline...

i've called them several times, 5 times to be exact to confirm that i'm not mishear things....

i asked my friend who is a senior in celcom postpaid, he called me and said when he check with *118# its only 90++ (his usual use) and i said try to contact and speak with the operator instead...

after 10 minutes, he called me with out of breath sound and said, the operator told him it was actually 400++...

i know that the system is slow in updating, but how slow is slow? 1 day, 2 days? 2 weeks? the difference is insane...

anybody have the same problem... i've lost all hope in celcom now... but i have to wait for the bill for prove...

for now:-

1. i've filed a complaint about the amount is not telly with each other.
2. i've done some calculation, that is the amount that mentioned by the operators, it close the the amount of total use for the past 4 month...
3. i've asked around (my friends who use postpaid) with only 1 reply for now (my friend above)...