i bought few shirts from endclothing. Will i get tax charge from custom ?
Recently I received a “Notis Tahanan & Perlatikan Agen (PK1)” (refer figure1) from EMS to asked me go to collect my parcel from Custom Department. The parcel is sent by my vendor from USA.

Why My Parcel Onhold at Custom Department?
Ans: The AWB [USPS-United States Postal Service] on top of the parcel show the Total Value of $300USD++ (Approximately RM1K++) in which exceeded RM500 (will be taxable). The parcel shown as “High-value goods” when I check through the EMS tracking shipment page.
Others reason may due to the customs needs proof of the parcel exact value rather than based on the value written on your AWB. In this case, you need to present the official or commercial invoice to make the declaration for your parcel.
The others methods will be, asked your sender to put the invoice in between or beneath the AWB to show the value of your parcel without sending it personally to you.
How much I will be charged on top of that?
Ans: According to custom officer, sanitary cloth pads (HS Code: 6307.90.100) required 20% import duty + 10% sales tax + RM49.80 (EMS delivery charges??!!). Total up, cost me nearly RM450. Woww !!! I get shocked because I didn’t expected it will be so expensive.
What action I had took?
Ans: I returned back the parcel to my vendor instead let the custom department suck my blood! The custom officer allowed me to return it back to my vendor by written “Return to Sender” + Signature + written down my IC in the custom printout form. The custom officer told me they will sent it back using the same method as the vendor shipped to me and the shipping cost will revert back to my vendor. I am not able to shipped the parcel back to my vendor using my own PosLaju account because the parcel did not release to me and still held in custom department.
What I had learned from this incident?
1) There are import rate + sales tax applied on top of the imported parcel / merchandise which exceeded RM500. Check properly for the import item categories as taxable or non-taxable items.
[Customs Tarrif]2) Custom officer required the official invoice for custom declaration. As an additional proof, they also need you to provide them with your payment receipt to show them the exact amount you pay to your vendor/sender in case they do not believed the value/amount stated inside the invoice [I faced this issue as 1 middle aged lady from the custom threaten me that I will be compound by showing the make up invoice with no concrete proof {*speechless*}, that is why I returned back the parcel back to my sender]. They encourage the user to make the payment via credit card through paypal so that to show them the email by paypal as proof.
3) You may request your shipper/sender provides you with a commercial invoice as a proof to the custom department for the value of the parcel. You may refer or download the SAMPLE OF COMMERCIAL INVOICE
HERE. It is advisable to place your commercial invoice together with your AWB so that custom officer easy to find it.
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