Hi all, i just staring my on9 business.

Who can give me some opinion bout the malaysia courier services?

compare between POST, SKYNET, SURE REACH, DHL which 1 more reliability and which 1 have the cheapest price?

need some opinion....

Sorry if some1 open this thread b4...

i actually use lot of Poslaju.. so far so good...

Yup, i using post laju also... but it not cover by any insurance... so if i lost a mobile phone while postage, i have to replace another for my customer.... lost 1 thing maybe 1 month income gone..

I think the price for POSLAJU is more cheaper than others...

But, sometime they will send ur item to wrong location(State)... So, make it delay a bit...

But alot of bad comment bout post laju.... its make me worries...

I've sent maybe over 500 packages within the last one year and none were lost. 2-3 of lost for a few days but manage to trace them again hehe...

For me a complaint on them is the way they handle your packages. They get thrown around alot but if you pack them properly that shouldn't be a problem

Whaatt? They can get the state wrong?

So far I've used PosLaju, no problems. Both buying and selling.

For starter, I suggest you start with POSLAJU, which do not need an account for their service.
You could save RM300~RM500 account deposit from this.

Later, when you manage to earn a stable income. Get a ROB (Business name registration), which apparently become your-prefered-name Enterprise. (You can do this online, no need to attend SSM for long queue)
Then, you may choose any courier service provider in the market, with deposit of cause.

For my case, SURE REACH offers me the lowest rate for parcel delivery, especially to East Malaysia regions.

That's my point of view.

Good luck in your business!

This post has been edited by =MG=: Sep 8 2009, 09:05 AM

how about lost parcels?

worries me about the service of the local mail service.

alot of complaints about the lost packages.

I never tried lost percel b4.

My experience

The percel sent to customer's house, but he was not at home tat time(BTW customer said he was there but poslaju never knock his door). Then the item bounce to 20++KM far post office from customer house and ask him self collect.

i've scolded by him 99 lik...

That's the problem I find with pos laju. Several times already they just drop a note on my door step even though I'm in the house watching tv and waiting for them.

GDex will normally call earlier to notify they're coming to deliver the item, and will call again at when reach my door step since I don't have a door bell.

Haha, but that's totally nth to do with you wut? unless you din write the buyer's phone number on the parcel than it's ur fault.

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Added on September 9, 2009, 1:57 amYup, that's what pissed me off, what I did is writing a small card outside the gate telling them you can't hear them from inside the house if they shout so ask them to call ur no instead, they will call me every time now

This post has been edited by chingwooi: Sep 9 2009, 01:57 AM

check it out the parcel rate by pos malaysia
click this link
it takes about 2-5working day
check the day taken with this link:here

er u pay more for the service i guess

one is a public postal service, the other private courier ma.

dun think can compare like for like rite?

Pos Malaysia should be Private Company also.

GDEX. Consider DHL if u r rich enuf.

Although its cheap, but frm wat i heard poslaju doesn't allow to ship mobile..

Yea its at our own risk. In fact I only know one courier that is able to ship cellphone which is DHL. =P

Btw, is the 1-300 number for poslaju working? I call them like 20 times during non-peak hour but no one picks up.

Wat time u callin.?

No phone will be entertained after 4pm, tats wat i know when chit chat with the kakitangan ther.

I've been using Kangaroo courier service to send parcels within Peninsular Malaysia. Thank Godness that it's a so far so good experience. And they're one of the cheapest courier service I found.

i think Poslaju is the cheapest so far. I've been using that for the past 1 year ++ , none of them lost. but sometimes it can be late..up to 7 days.

for items 2-3kg i normally use Citylink. they have flat rate of RM15.00 for that. (only for WM).

both have tracking number, so you can give that to your customers for tracking purposes.

ermmm ... so far i sending items and received items using pos laju...
just sometimes a bit delay... but i always get my items atleast 3days...
so far no problem about missing or damaged

Poslaju= 1. Needs perfect detail i.e. address, phone number & there's human on the shipping address. Then, there's no problem for the next-day delivery.
2. No next-day delivery for inter-town delivery if u send the parcel after Friday afternoon. But I'm not sure about inter-city. Usually those item will only arrive on Monday.
3. Online Tracking.

Skynet= 1. The guy works in my area is friendly. Greet me with a smile. Sometimes takes an extra mile just to make sure I get my goods.
2. The counter & phone service is quite good.
3. Online Tracking.

Gdex= Seldom. But no problem as far as I have.

Kanggaroo= 1. Maybe too much hopping in the outback until they get lost. They get a bit slow in the service. Sometimes tooooo slow.
2. Online Tracking (That's how I know there are very slow).

Matang= 1. Friendly service, not professional service. Sometimes the branch manager had to send the item after delayed for quite sometimes (but not as long as kanggaroo). That is twice for me. Where are the workers? I don't know.
2. No online tracking

My ranking:
1) Poslaju - Fast & highly traceable, CS is contactable till 9.30pm!
2) Kangaroo - Super Fast but online tracking is bad
3) SkyNet - Fast but not that cheap
4) GDex - blacklisted due to lost iPhone

I would say pos laju is still easiest and the cheapest of them all. You can easily drop it at any pos office. That's all.

If UPS ??

The only prob I'm having with Poslaju is they cut off at 4.30pm.
So early I'm working till 6pm. Other couriers open till 7pm

Cut off at 7PM but you can still send your parcel...just that it will be send out on the next working day.
Pos office at KLCC opens daily and until the night.

1 thing for sure, never write there is a handphone in the 'particular item' area. U are honest, but not every1 in this world is honest.

A friend of my did it. Wrote phone in the form. The receiver only got the handphone charger. He reminded me about it; Tulis & sure hilang punyer...

i actually ever tried only post laju and skynet...
so far both ok .. but indeed post laju more cheaper...
but post laju is slower than skynet...it cant be named as pos laju actually..

skynet is more reliable la for me..
post laju more cheaper..

for me..reliable is more important.

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Added on December 2, 2009, 3:25 pmyeah..one more thing..u write something else which dont really cost much..and should be relevent with wht things u post..

This post has been edited by diadokmai: Dec 2 2009, 03:29 PM

Well me...poslaju is far more reliable and faster than skynet...if your office/place near skynet I guess they'd be fast but since poslaju has more coverage it's much convenient and more reliable for me. Skynet for me takes 3-5 days to reach my home and I guess Skynet Kajang is just awful for me because they make a habit of leaving my parcels with my neighbours and didn't bother to contact me when ever they want to deliver my stuff a few times and if I'm not at home they did not leave a delivery pick up slip

This post has been edited by svage98: Dec 2 2009, 09:52 PM

What service should i do if i want send something to US? Let say tshirt

PosLaju just cheap on parcel below 1KG (RM5.6), plus the packing fees, petrol etc I don't think it's worth.

I use Kangaroo RM10 up to 5KG, just a call they come to my place collect. Everyday pick up on 5~6pm, the system will update on 9~10pm, it's not too slow also. Sometime I give customer CN on afternoon they check immediatly but not found on system, and they said it's slow? Funny le..

Btw.. for west malaysia PosLaju 5KG is RM26, plus the 25%

5KG rate : Kangaroo RM10 vs PosLaju RM32.50
Who is cheap?

Skynet, Citylink are good so far..

Hi, starting own business is easy but to have consistent revenue trading with established courier company will be difficult and as a start up will take time. To use more reliable partner, use international brand name, better coverage and insurance is covered.

Hope this helps...

Had good experience with:
Pos Laju
Kangaroo
GDex

Not so good experience with Skynet
They claim to fail to deliver at 5pm when my family was at home, but never see them at all (driver cut their job short?)
Online status put attemp to resend the next day, agian never arrive.

Had to collect myself on the 3rd day, but items all intact so I'm cool with them

Currently having some problem with poslaju and its the third time within 3 month.all 3 cases r they wrongly send the item,the 2 previous case,it show in the tracking system.unlike this new one,cant be trace,but according to poslaju,item already arrive.really disappointed.

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Added on March 16, 2010, 11:46 amCurrently having some problem with poslaju and its the third time within 3 month.all 3 cases r they wrongly send the item,the 2 previous case,it show in the tracking system.unlike this new one,cant be trace,but according to poslaju,item already arrive.really disappointed.

This post has been edited by Sesar unjur: Mar 16 2010, 11:46 AM

Your unlucky day..

usually poslaju are efficient,

i know there's a lack of responsibility from their side handling items,

but i think you better lodge a report..

Got it already,their reason is they miss it among other parcel.but y'day,i only see 3 to 4 boxes only.how can it be miss?very fishy indeed.

[SIZE=7]DONT EVEN TRY TO USE KANGAROO. TRUST ME...DUN USE KANGAROO. They only know how to hoop. hoop until my item lost they oso juz hoop u here n there ...call this department till tat department.

NO KANGAROO...trust me

they deliver my item safely so i cant talk bad bout them.1 day delivery too and its cheap.

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Added on March 16, 2010, 4:38 pmseems like the Poslaju in ur place is the problem.complaint to the office.

some place like mine the service is great while others make me scratch my head.

This post has been edited by hilmiangah: Mar 16 2010, 04:38 PM

Its just an excuse of their riders carelessness and mishandling parcel..

or they intentionally hide the item,maybe because i make an enquiry to their main office then only they return it back,if not,if everyone keep quiet,can safely keep it then..or it just me being paranoid n prejudice to them.

I always use pos laju and so far no problems. I only hate the customer service online that take so long to reply.. after I received the item they only reply and said "This tracking number does not exist" -.-

For skynet .. always delay my items but never lost.

Nationwide tried once... got delayed but once I emailed to ask they reply my email immediately and call me immediately. Thats a nice service.

anybody ever received a late delivery from DHL?
normally how many days for a 13.5 kg parcel to arrive from KL to kuching?

I normally use poslaju. Touchwood so far so good.

But Skynet give me very bad experience.

Got 2 no so good incidents happen to me past couple of month.

First, Lied to me said they called me but cannot get me. But in actually fact no driver to deliver to me. I had to call them, check status and personally go collect.

2nd is right now. The form clearly stated Skynet Code is AKH (which is Bukit Beruang, Melaka) But I checked their online tracking. To my horror, my item now at Alor Star!! (AOR)

Call them but too bad after office hours. Apparently they work till 6pm. LAME

My advise is avoid Skynet at all cost.