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 ASTRO problem in CONDO, sorry don't know where to post

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TSmactreouser
post Aug 24 2009, 11:25 PM, updated 17y ago

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Hi,

currently, facing the problem of Astro at Condo...Services Not Available...
Anyone facing this problem?
sometimes day time will not have problem...but when after late afternoon till evening or night time...the signall was down at all...and status shown services not availble..
call up, will teach you to trobleshoot...sure no anser or solved the issue...then might need to arrange a techician...need to pay RM50. what is the problem of ASTRO nowaday...what attitude is this? since when they simply charge users like this?
What's your solution? or this is only my problem...yours are fine?

Thanks!!!
TSmactreouser
post Aug 25 2009, 11:39 AM

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thanks for the helps...
BTW, i'll check out with Management soon..
Yes, i'm using Centrelise Dish..

seems, nobody facing this problem out there?
TSmactreouser
post Aug 25 2009, 05:41 PM

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i've checked with Management, so far nobody complaint or report regarding that issue...so, what s'ld i do? and the ASTRO said, status OK, signal OK.
TSmactreouser
post Aug 25 2009, 08:46 PM

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good idea to check out the decoder, btw, i'll unplug and replug again all the cables and see how...ai..what a stupid Astro..
sad.gif
TSmactreouser
post Aug 25 2009, 11:15 PM

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so is my own decoder? or...what do you think and opinion?
TSmactreouser
post Aug 26 2009, 01:29 PM

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thanks buddy will do it!!!
TSmactreouser
post Aug 26 2009, 09:38 PM

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i remember last time they FIX the POINT in front of my UNIT...but don't know why this time they don't take action on this...what i'm really Angry is the ASTRO customer service department told me to pay RM50 for a technician come for checking only...wa lau..ASTRO really have to give the BEST service to their customer, don't treat their customer without moral...
TSmactreouser
post Aug 28 2009, 04:14 PM

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Bingo...i've try to connected friend's decoder-Silver...everything came back as normal..that means my old decoder died!!!!
what's your suggestion? call the Astro man? or..
TSmactreouser
post Aug 28 2009, 06:18 PM

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not really cheap man..RM165...repair only RM100
TSmactreouser
post Aug 29 2009, 01:21 AM

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ha? apa ni? how you guys get those lubang? i only got 2 option...Exchange or Repair RM100-3 months warranty !! the other one, New account RM165!!!

why now only cakap? ai seh...

 

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