It normally happened when you cannot connect to a certain server.

Please call XBOX LIVE support for help.

You you can't reach them, you can email them and ask for a callback on http://www.xbox.com/zh-SG/support/contact/

Change your region to supported country.

No point for you to get help on the forum as respond is not immediate and/or accurate.

This post has been edited by navigator: Aug 24 2009, 02:19 PM