QUOTE(okuribito @ Dec 25 2023, 11:38 PM)
Have a few questions about physical sim card vs e-sim. FYI mine is physical sim card which I've never replaced
1. Let's say my phone is stolen or simply lost. Can I report it to Tunetalk & ask them to deactivate that one & issue me a replacement with the same number?
2. Following from #1, will the replacement be a physical sim card or an e-sim? Is there a choice?
3. If my phone is not on the e-sim compatible list, can I still get a replacement physical sim card for the same number? How/where do I do that?
4. When I send my phone for repair, I will take out my sim card. What can I do if I have e-sim?
TQIA
1. Yes, presumably after police report paper and with a fee. RM10?
2. Should be able for you to choose which you want.
3. Following #2, if your phone not e-sim compatible, please let the staff know you want physical sim.
4. My guess would be erase the sim from phone and get a new e-sim QR code after repair is done to be readded to phone.