We so frustrated then we went straight to ACER service center at Times Square where the Service Agent told us our laptop is not a local set and they can't service the laptop for us. We're so  surprise to heard our laptop is not local set. The Service Agent show us our laptop doesn't have SIRIM sticker and the software is register under US. He told us this company is well known of bring in oversea laptop to sell in Malaysia. Me and friend feel so bad and got cheated by this type of company.

When we purchase the laptop they didn't mentioned the laptop is parallel import.

Please be aware when purchase laptop during PC Fair.

The manager name is Eric 0127285766 and i already sent my complaint to Consumer Affair regarding this issue.