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 Dell Studio 15 Fans Club V4., Now with ATI Mobility Radeon™ HD 5470

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doubleu.why.ass
post Apr 26 2011, 12:01 AM

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66 posts

Joined: Oct 2008


Hi. I need some help. my dvd drive is not working =[
its the type where u just pop the disc in instead of pushing the disc tray out.

i have the studio 1555 laptop for a around 2 years or more. i havent used the cd/dvd RW drive very often but lately when i try to insert the cd to it it wont play. it sounds like its trying to play it but then it just stops. it happened last time but it worked again.

i tried to to click the dvd drive icon but it just ejects my cd.
I checked device manager but it says its working properly( which is complete bullcrap)

i have no idea what to do now im and i wan to reinstall the dell dock cos it went missing for quite sometime i just didnt have time to reinstall it. but the dell dock doesnt matter.

do i need to get a external disk drive? because its really my last option. short of money. haha

please help me.
thanks alot and appreciate it.
doubleu.why.ass
post Apr 26 2011, 03:12 AM

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Junior Member
66 posts

Joined: Oct 2008


QUOTE(unequalteck @ Apr 26 2011, 03:03 AM)
should be the drive failure
not software problem
im facing this problem also few months before my warranty ends
i call them and they asked me to try on their dell cd but cant function as well
then dell online assistant control my system through internet then cant recover also
after few days the technician came over and replace a new one on spot.
but since ur warranty is over i think u should take to shop to repair it
*
thank alot, do you know how much will it cost?

Is there any other way to fix the problem ?

 

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