my backpack strap snapped and drop my studio 15 on the floor and cracked the neck of my LCD lid. yeah i was careless using this old backpack.
there's vertical thick white/color lines at the left side of the screen and the fan stop working since it located very near the cracked part so i guess the impact hit the fan too. everything else is fine, my studio can run just fine, the hdd, audio, dvd, wifi, usb etc is working.
and since i only got myself limited warranty they're not gonna repair/replace it right?
can I upgrade to complete care and get my lappy repaired? my limited warranty still got 9 months left.
how much does it cost to repair/replace the LCD and the fan?
and how much does 1 year complete care cost nowdays?
dell closed today since it's public holiday and only open on the next monday so I can't ask them.
1stly u send they email or request support @ web dell. Try to claim warranty 1st. and after that if it cannot claim warranty they maybe give 2 solution. 1st upgrade one year warranty RM750. second maybe cost to repairing. new lcd RM650 and installation Rm168. Before this my lcd crack. So request support and upgrade warranty. After that i receive the new lcd + new back lid because the engsel already broken and new charger because my charger sometime can use and sometime cannot use.