i wonder who stated this :

"Among other issues brought up was the discrimination of users according to IP address family. This lead to the discussion of slow connections between 9am to 5pm. Customers claim that during these hours, TM Net have signed agreement with some banks, such as Standard Charted guaranteed bandwidth."

sure boh? Standard Chartered and other banks and corporate companies with leased line, government, MNC, Enterprise all except best effort basis STREAMYX has guaranteed bandwidth 24hours le.

there is one thing called "contention ratio"