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 Help me with my bb bold, its the software or something else ?

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TSDeanazuinirina
post Jul 23 2009, 10:34 PM, updated 17y ago

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Im using bb bold..and since yesterday my msg inbox suddenly become empty..and if i wanted to read my messages i have to go to options>view folder>sms inbox then only i can read..and sometimes "uncaught exception:java.lang.NullPointerException" appears on the screen.When i want to send sms the msg didnt show it has been send or not ..can anyone tell me whats wrong with my bb? and where can i fix it ? urgent icon_question.gif
SUSraynman
post Jul 24 2009, 08:02 AM

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I suggest you do a soft reset of your BB Bold by taking out and re-inserting your battery.

The memory could be corrupted.

After that. monitor the situation and see whether it happens again.

TSDeanazuinirina
post Jul 24 2009, 04:56 PM

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went to lowyat today and repair my bb.The repair cost me rm70 but what the heck as long as its working rclxms.gif thank u for the advice
SUSraynman
post Jul 24 2009, 05:49 PM

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Did they say what exactly is the problem with your BB Bold?

And were any defective parts replaced?

Just curious. icon_rolleyes.gif
erizals
post Jul 24 2009, 07:07 PM

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QUOTE(Deanazuinirina @ Jul 24 2009, 04:56 PM)
went to lowyat today and repair my bb.The repair cost me rm70 but what the heck as long as its working  rclxms.gif  thank u for the advice
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aiyaaa....easy money for them!

actually, just hooked to your lappie/PC, reinstall latest OS available on your BDM or download latest official .282 and install on your Bold....all within 20mins of work.


*-a|i3n-*
post Jul 24 2009, 08:43 PM

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QUOTE(Deanazuinirina @ Jul 23 2009, 10:34 PM)
Im using bb bold..and since yesterday my msg inbox suddenly become empty..and if i wanted to read my messages i have to go to options>view folder>sms inbox then only i can read..and sometimes "uncaught exception:java.lang.NullPointerException" appears on the screen.When i want to send sms the msg didnt show it has been send or not ..can anyone tell me whats wrong with my bb? and where can i fix it ? urgent icon_question.gif
*
Next time, do a fully backup with the Desktop manager, after that...go to wipe handle...reset your blackberry, else install the latest firmware into it...and your problem will be solve...it's cost u are 1hour maximun....not way for u wasting your RM70...
TSDeanazuinirina
post Jul 24 2009, 09:28 PM

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QUOTE(*-a|i3n-* @ Jul 24 2009, 08:43 PM)
Next time, do a fully backup with the Desktop manager, after that...go to wipe handle...reset your blackberry, else install the latest firmware into it...and your problem will be solve...it's cost u are 1hour maximun....not way for u wasting your RM70...
*
Yea i read it sumwhere u can do it urself..but alot of programme i didnt have and when i read it ,i dun even understand it.hahha to make my life easy just send the phone there and let them do whatever they suppose to do..n plus i didnt pay for it..haha so better send it smile.gif


Added on July 24, 2009, 9:30 pm
QUOTE(raynman @ Jul 24 2009, 05:49 PM)
Did they say what exactly is the problem with your BB Bold?

And were any defective parts replaced?

Just curious.  icon_rolleyes.gif
*
They said its the software...you have to upgrade ur software dat kind of stuff...if u didnt upgrade it for a long time..it may hang or become like mine..suddenly sms inbox empty sweat.gif

This post has been edited by Deanazuinirina: Jul 24 2009, 09:30 PM
*-a|i3n-*
post Jul 24 2009, 09:37 PM

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QUOTE(Deanazuinirina @ Jul 24 2009, 09:28 PM)
Yea i read it sumwhere u can do it urself..but alot of programme i didnt have and when i read it ,i dun even understand it.hahha to make my life easy just send the phone there and let them do whatever they suppose to do..n plus i didnt pay for it..haha so better send it smile.gif
sweat.gif

not need alot of program....just go to here to get the program...http://na.blackberry.com/eng/services/desktop/
only 1 program need to be install in your pc...
and upgrade the OS sweat.gif


 

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