i really been pissed off with the sales agent from proton due to countless empty promises and drag my car for few months. everyday keep call him say tomorrow tomorrow from the 1st week, until 3 months !!
that is all fine ...

to make the story short, after i get the car, he promise to give me discount for compensation due to long wait.... but end up i have to pay MORE sad.gif
the agent promise for some free gift + cash voucher. And again, he drag this for another almost 2 months and starting to avoid call/sms from me now.
there is still some case wit him in middle but i lazy to elaborate more

i've been patient all this while. I need to send a formal email complain about him and at least get back the free gift as promised.
I'll send to i.care customer service of course... just afraid they cover up and ignore me ...

Anyone know any others sector which I can send my complain to ?

hmm nop, but i have sent email to icare directed to the branch

its quite far from my place lol.

other than icare email, anymore place that i can complain like consumer right gov ?

i dont even have contact of their MD lol ?

appreciate if could provide some email or address for me to lodge my complain

its gen2 cps ...

I plan to write official complain to proton and also consumer association.

but i dont know their email address lol

i only got the icare one...

need email add for proton MD and also consumer association ... i really damn fedup witht he sales agent

Will try to email NCCC & icare ...

is their reply fast and take action asap ?

Thanks bro

I just sent email to icare proton and cc to syed zainal

hope they will take serious action and act accordingly

FInally got reply from syed zainal ...

he just apologised with 2 sentence and say will investigate ... lol

wonder if they realy going to work on it

lol juz notice the email is sent by Karthik ... using syed zainal email
maybe his secretary lol

i got the reply from dato syed email ... n he doesnt seem like taking serious look into this matter also

say the dealer manager oledi ask sales agent personally meet me on saturday ... lol today is sunday n no calls at all

but strangely, the MD dato syed mail was reply by K.Karthik from the signature

So far till now no update from their side yet

dato syed & NCCC doesnt bother to reply me also now