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Hardware The New MacBook/MacBook Pro/Air Users Thread v4, Share your joy and your pain here

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vincent_ng86
post Aug 15 2009, 09:21 AM

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Dear MacBookians,

I have purchased my MacBook Pro less than 6 months, and yesterday, I received an email stating it is the last day I am eligible to purchase my ACPP.

Is there some kind of error, or they have recently changed their policy?
vincent_ng86
post Aug 15 2009, 10:35 AM

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QUOTE(nimrod323 @ Aug 15 2009, 09:36 AM)
was yours a secondhand unit? refurbished? a new MBP should be 1 year.
*
New, ordered from Apple Store on June/July 2009.


Added on August 15, 2009, 10:37 am
QUOTE
It's your pride and joy. Protect it.

AppleCare Protection Plan
Your one-year warranty is about to expire. Keep your investment safe with the AppleCare Protection Plan. For just RM 1,199.00, you can extend your comprehensive service and support coverage to three years from your MacBook Pro purchase date. You'll also get expert telephone technical support, anytime access to online resources, and global repair coverage.*

The AppleCare Protection Plan covers:
• MacBook Pro hardware
• Mac OS, iLife, and iWork
• Time Capsule, AirPort Express, or AirPort Extreme Base Station when used with
MacBook Pro
• Apple display when purchased with MacBook Pro
Buy the AppleCare Protection Plan for MacBook Pro online or call 1800-80-6419 today.**
If you have already purchased the AppleCare Protection Plan, register your agreement today and take advantage of the coverage your plan provides.
*Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change. Access to web-based resources requires the use of a compatible Internet service provider; fees may apply. For more information, visit www.apple.com/asia/support/products/proplan.html.
**Register your AppleCare Protection Plan for MacBook Pro to take advantage of the coverage your plan provides.
The AppleCare Protection Plan must be purchased within the covered product's warranty term. For further details, please review terms and conditions.
Some products or promotions may not be available in all areas. Prices are Malaysia Apple Online Store prices as of July 1, 2008, inclusive of all taxes and duties, are subject to change, and are listed in Malaysian Ringgit.
TM and copyright © 2009 Apple Inc.
All Rights Reserved / Privacy Policy / My Info
If you prefer not to receive commercial email from Apple, or if you've changed your email address, please click here.


This is the content.

This post has been edited by vincent_ng86: Aug 15 2009, 10:37 AM
vincent_ng86
post Aug 15 2009, 11:28 AM

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QUOTE(nimrod323 @ Aug 15 2009, 11:14 AM)
better call them up on monday and email them your invoice.
*
I have deleted the soft copy, however, I still have the hard copy. From the serial number, is states that my warranty will only end on next year July. Have sent them an email, am awaiting their reply.

I am not able to call Apple Malaysia on Monday as I will be leaving the country tomorrow for further study.
vincent_ng86
post Aug 15 2009, 05:02 PM

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QUOTE(rx330 @ Aug 15 2009, 12:01 PM)
er... y so susah?

u just go to apple.com support sana, key in ur macbook serial number, it will shows u the date your warranty ends
*
I know, already checked. It states that my warranty ends on July 2010. But I just don't understand why they send me that email.

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