Hardware The New MacBook/MacBook Pro/Air Users Thread v4, Share your joy and your pain here
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 Feb 17 2010, 11:36 AM
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#1
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Senior Member
2,028 posts Joined: Jan 2003 From: Kuala Lumpur, MYS  
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I got a Macbook (late 2008 model) battery replacement ticket from AppleCare but no service centers in KL have ready replacement stock. They need to order and replace. Wonder how long does it gonna take....
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Feb 17 2010, 05:59 PM
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#2
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Senior Member
2,028 posts Joined: Jan 2003 From: Kuala Lumpur, MYS
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QUOTE(rheza02 @ Feb 17 2010, 12:54 PM) from my experience, its 2 weeks if you claim that on machines. what about tell applecare to send the new battery to your home first, and you send the broken battery to apple ? its much easier not to talk with machines, sometime they are too proud. make us looking like stupid.  QUOTE(wiraone @ Feb 17 2010, 03:29 PM) I've never used Machines before, but I don't have to wait for more than a week to get my battery either from Sapura or VRTech .. even when they need my MBP, it took them less than a week to get my MBP fixed.. went to both various times in the past 3 years I am waiting for VR to resume biz as they are still closed for CNY. My last experience with VR Tech was less than a week for my iBook's battery and Might Mouse... |
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Feb 18 2010, 12:37 PM
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#3
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Senior Member
2,028 posts Joined: Jan 2003 From: Kuala Lumpur, MYS
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Sent in my faulty battery to VR Tech this morning and was advised that it gonna take 3 ~ 5 working days to get a new battery replacement. Glad I have the ACPP otherwise standard battery warranty is only a year from date of purchase.
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Feb 19 2010, 04:42 PM
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#4
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Senior Member
2,028 posts Joined: Jan 2003 From: Kuala Lumpur, MYS
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Sent it my MacBook's battery to VR TEchnology yesterday and received a call this morning to collect a brand new replacement which shipped from Singapore. That's an excellent service... Glad I have ACPP...
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