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> [Complain] By The Gadgets Shop Cashier in LY, LY Plaza shop Sales/Cashier Stole my CC

keyven
post Jul 17 2009, 09:10 AM, updated 17y ago

Casual
***
Junior Member
373 posts

Joined: Jan 2009
From: lado oeste de Malasia


I am not sure where to post this.. My apologies to Mod's if this is not in appropriate section. Kindly move if this is a irrelevant location.

CODE
I bought a Nokia E71 phone on 12th July from [B]the Gadgets Shop at Level 1 in Lowyat Plaza[/B]. That was the first time I used my new credit card from MYB. Surprisingly, the transaction took a bilt long than usual. I didn't realize that as I was in the good mood of the new phone. Then I didn't use my card till today.

I received a call from Maybank asking if I have authorised a CC deduction of Maxis e-billing for RM 500+ or not? I don't hold a post paid line or even a maxis account.

The suspicious transaction was from a iP address from LY plaza shop which Maybank said that they will take action. I realized that the shop cashier / sales stole my CC number with CVV number and used for their own purpose. As the name on my card was my nick name and not the real name. Maybank was suspicios on this and called me to verify. Now safely I declined the transaction and bank agreed to replace my card by blocking the existing one.

I am very sure that I didn't use the credit card neither online or any other purchase than the mobile phone.

Hence please be careful with such shops in LY as some of my friends also had similar experiences.

keyven
post Jul 17 2009, 09:18 AM

Casual
***
Junior Member
373 posts

Joined: Jan 2009
From: lado oeste de Malasia


I am the victim and I just put the story in the Coded box....

This happened a while ago...I mean Maybank called me and explained the incident.. cry.gif
keyven
post Jul 17 2009, 09:28 AM

Casual
***
Junior Member
373 posts

Joined: Jan 2009
From: lado oeste de Malasia


I am already doing that...But, Just posted on the forum for the fellow members to be careful with many shops in LY plaza while using the CC..
keyven
post Jul 17 2009, 09:34 AM

Casual
***
Junior Member
373 posts

Joined: Jan 2009
From: lado oeste de Malasia


I might have not known this if Maybank didnt call me this morning to verify?? rclxub.gif Bank staff told me that the IP address was a transaction request from LY plaza...so I can narrow down the culprit easily with backup from Bank staff.. flex.gif

I am not sure how many of the fellow bro's suffered this with out their knowledge.

To be sure. I used this CC for the first time after I received from Bank. I generally dont do transactions online and I have not used the card after the purchase of the phone.


keyven
post Jul 17 2009, 01:27 PM

Casual
***
Junior Member
373 posts

Joined: Jan 2009
From: lado oeste de Malasia


Because of the worker's attitude, the shop's reputation is spoiled. mad.gif


keyven
post Jul 17 2009, 03:22 PM

Casual
***
Junior Member
373 posts

Joined: Jan 2009
From: lado oeste de Malasia


QUOTE(cpteoh @ Jul 17 2009, 02:22 PM)
i had a similar case also.. maybank called me, asked me weather i did any online transaction, i said no..
he said, my credit card has a fraud, and he said he will deactivate the card, and asked me to collect the new card next week from them..
this happened 1 years+ ago..
thanks maybank..
*
Did you guys make a police report?? blink.gif

keyven
post Jul 21 2009, 09:53 AM

Casual
***
Junior Member
373 posts

Joined: Jan 2009
From: lado oeste de Malasia


I tried to talk to the store owner/manager. None available except sales people. Decided to report to DIGI whom they are dealing with
keyven
post Jul 23 2009, 02:13 PM

Casual
***
Junior Member
373 posts

Joined: Jan 2009
From: lado oeste de Malasia


QUOTE(Gadget Store @ Jul 23 2009, 09:48 AM)
so what happen now?not related with lyn rite? just lowyat plaza?haha
*
So you are the storeguy?? biggrin.gif biggrin.gif (from LYN)



Actual one is the store at LY Plaza... legal action on the way...


 

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