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Maxis iPhone Discussion Thread | V1, Strictly Rates/Plans Discussion ONLY
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edeon1
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Aug 29 2009, 11:12 PM
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New Member
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I have a big question.. Will i get charge if i use my wifi at home and then disable edge and 3G using iphonenodata?(when wifi is off, i can't access to safari, maps and apps store) .
Apparently, my phone bill for this last month is RM800 over - for only 2 weeks. It is because maxis have not approve my ivalue 1 plan..due to some confusion between the dealer and maxis so my charges are base on Maxis mobile internet charges. Now they promise to waive the rm 800 cos i suppose to be in Ivalue 1 plan so the data is consider as my data for last month.
I got shocked when i find that my bill is Rm800 because i only online using WIfi and shut off edge and 3g. Even if they charge under the maxis mobile internet fee (0.1 cent /kb) but it wouldn't be so expensive. It will be around 80mb = RM800. As in my iphone - i only used (sent 13kb and recieved 153kb) because i accidentally use the 3g on the first day to download an app.
I complain to Maxis today and the girl at center said that if the wifi connection is not stable, then it will switch to edge /3g. is this true? but then, i had disable the edge and 3g? Now i have to wait for my bill to be itemized in 2 days to find out.
thank you
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edeon1
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Aug 30 2009, 12:00 AM
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New Member
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QUOTE(tinkerbel @ Aug 29 2009, 11:50 PM) @edeon1, If Ur using ur Wifi network and not using EDGE/3G, U won't be charged. If Ur Wifi network disconnects, ur phone will automatically connect via EDGE/3G. If U have disabled 3G on ur i3GS, ur phone can still connect to EDGE; the connection is just slower. If U want to totally cut off 3G/EDGE/data services from ur iPhone 3GS, please refer to http://forum.lowyat.net/topic/868281thanks tinkerbel, you are always very helpful..now i know where that RM800 goes. luckily they will waive it since is less than 250mb.. if not.. have to tie my stomach and try puasa for this month.
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edeon1
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Aug 30 2009, 01:15 AM
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New Member
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QUOTE(tinkerbel @ Aug 30 2009, 12:07 AM) @edeon1, You were charged RM800 just on data charges?! I thought there was a cap limit of RM250?! Or maybe that's for those who's oredi subscribed to some form of data charges. I sure hope Maxis doesn't make a blunder with mine cause I terminated my RM99 Unlimited Plan to sign up for iData 2 when I collected my i3GS. Ah well... will know soon when the bill comes in about 2 weeks time *grins* It is because my ivalue plan has not been approve in the system (due to some confusion), so they charge according to normal internet rate and not cap at RM 250..
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edeon1
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Aug 30 2009, 11:04 PM
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New Member
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QUOTE(tinkerbel @ Aug 30 2009, 01:16 AM) @edeon1, That being the case, even your call charges will be affected because the iValue plans include RMX for call charges + RMX for data charges. Better check ur bill properly and don't let Maxis benefit from their mistake *smiles* Am glad however U got everything sorted out *grins* finally everything is clear now. The rm 800 is not my data usage cos I have disable my edge and 3g. It is actually a penalty that generate automatically during the confusion of switching the plan from ivalue to family plan during the process I got my phone. They thought I terminate my contract, so they charge me for that. Now they help me to clear the charge. Everything is fine now.
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