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 Maxis iPhone Discussion Thread | V1, Strictly Rates/Plans Discussion ONLY

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edeon1
post Aug 29 2009, 11:12 PM

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I have a big question.. Will i get charge if i use my wifi at home and then disable edge and 3G using iphonenodata?(when wifi is off, i can't access to safari, maps and apps store) .

Apparently, my phone bill for this last month is RM800 over - for only 2 weeks. It is because maxis have not approve my ivalue 1 plan..due to some confusion between the dealer and maxis so my charges are base on Maxis mobile internet charges. Now they promise to waive the rm 800 cos i suppose to be in Ivalue 1 plan so the data is consider as my data for last month.

I got shocked when i find that my bill is Rm800 because i only online using WIfi and shut off edge and 3g. Even if they charge under the maxis mobile internet fee (0.1 cent /kb) but it wouldn't be so expensive. It will be around 80mb = RM800. As in my iphone - i only used (sent 13kb and recieved 153kb) because i accidentally use the 3g on the first day to download an app.

I complain to Maxis today and the girl at center said that if the wifi connection is not stable, then it will switch to edge /3g. is this true? but then, i had disable the edge and 3g? Now i have to wait for my bill to be itemized in 2 days to find out.

thank you
edeon1
post Aug 30 2009, 12:00 AM

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QUOTE(tinkerbel @ Aug 29 2009, 11:50 PM)
@edeon1,
If Ur using ur Wifi network and not using EDGE/3G, U won't be charged.
If Ur Wifi network disconnects, ur phone will automatically connect via EDGE/3G.
If U have disabled 3G on ur i3GS, ur phone can still connect to EDGE; the connection is just slower.
If U want to totally cut off 3G/EDGE/data services from ur iPhone 3GS, please refer to http://forum.lowyat.net/topic/868281
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thanks tinkerbel, you are always very helpful..now i know where that RM800 goes. luckily they will waive it since is less than 250mb.. if not.. have to tie my stomach and try puasa for this month.
edeon1
post Aug 30 2009, 01:15 AM

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QUOTE(tinkerbel @ Aug 30 2009, 12:07 AM)
@edeon1,
You were charged RM800 just on data charges?! I thought there was a cap limit of RM250?!  Or maybe that's for those who's oredi subscribed to some form of data charges.

I sure hope Maxis doesn't make a blunder with mine cause I terminated my RM99 Unlimited Plan to sign up for iData 2 when I collected my i3GS.  Ah well... will know soon when the bill comes in about 2 weeks time *grins*
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It is because my ivalue plan has not been approve in the system (due to some confusion), so they charge according to normal internet rate and not cap at RM 250..
edeon1
post Aug 30 2009, 11:04 PM

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QUOTE(tinkerbel @ Aug 30 2009, 01:16 AM)
@edeon1,
That being the case, even your call charges will be affected because the iValue plans include RMX for call charges + RMX for data charges.  Better check ur bill properly and don't let Maxis benefit from their mistake *smiles*

Am glad however U got everything sorted out *grins*
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finally everything is clear now. The rm 800 is not my data usage cos I have disable my edge and 3g. It is actually a penalty that generate automatically during the confusion of switching the plan from ivalue to family plan during the process I got my phone. They thought I terminate my contract, so they charge me for that. Now they help me to clear the charge. Everything is fine now.

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