Welcome Guest ( Log In | Register )

Bump Topic Topic Closed RSS Feed

Outline · [ Standard ] · Linear+

 iPhone 3G[S] Maxis Registration-Booking-Buying V3, Unconstructive post will be deleted

views
     
mememe12
post Sep 23 2009, 11:14 AM

Nikon + MBP i7 :)
*******
Senior Member
2,849 posts

Joined: Aug 2005


QUOTE(cookie860217 @ Sep 23 2009, 10:55 AM)
want to ask here

if i purchase the iphone 16gb wif idata plan 2 can i get the iphone with installment?
*
I rmb Maxis Centre accept Maybank CC and HSBC CC.. my Maxis Centre tell me no interest and 0% everymonth.. just divide the amount into 12.. if not mistaken.. they told me Maybank can up to 24 months..
mememe12
post Sep 23 2009, 01:49 PM

Nikon + MBP i7 :)
*******
Senior Member
2,849 posts

Joined: Aug 2005


QUOTE(kamigawa @ Sep 23 2009, 01:33 PM)
wow so fast..........i booked mine on 2nd Sept and still nothing but already called to maxis 123 today and they said will get back to me before 3pm. Anyhow, i'll pay a visit to cheras maxis center later since alot of people area getting their iphone respectively already.
*
urs White 16GB? i booked on 1-Sep... until now also dont hv..
mememe12
post Sep 23 2009, 04:19 PM

Nikon + MBP i7 :)
*******
Senior Member
2,849 posts

Joined: Aug 2005


just received a call from Maxis bcoz i sent email to them 2 days ago.. i want to get my iphone about 4-5days earlier than 1-Oct (booked 1-Sep) bcoz i need to use it on 27-Sep.. the guy in the phone told me that worldwide shortage as usual.. and he said he cant promise me but he will contact the maxis centre that i booked to speed it up...

and he said that latest on 1-Oct, i will get the phone.. sad.gif
mememe12
post Sep 24 2009, 12:02 AM

Nikon + MBP i7 :)
*******
Senior Member
2,849 posts

Joined: Aug 2005


QUOTE(heartofjoy @ Sep 23 2009, 11:01 PM)
Based on my first 2 Maxis bills under iValue2 plan, the free calls cover ALL LOCAL calls including Maxis to Digi, Celcom and Telekom fixed line.
It DOES NOT cover outstation calls, calls to your Voicemail or calls to 1300 phone lines.

So you should have nothing to fear as long as the calls are made within the same region (like Central to Central).
*
what about central calling north or north calling south?? it is not free? =.=''
mememe12
post Sep 24 2009, 08:22 PM

Nikon + MBP i7 :)
*******
Senior Member
2,849 posts

Joined: Aug 2005


QUOTE(rip_code @ Sep 24 2009, 08:08 PM)
Guys, finally receive my iphone. 2 unit.
didn't care about their call/sms/email anymore. i just walk in maxis center klcc.
1 unit booked on 16 aug. today got it. i got another unit booked on 24th aug, today 1 month ngam2, ask them whether got stock for the second unit and they say yes.

before that, i just ask the promoter outside there, saying that i book on 24th aug and when can get. he said at least 1 more week. i ask again at the counter and they check thru the comp biggrin.gif
*
congrats!! but wtf.. why the promoter wants to say 1 more week without even checking it again? what is wrong... aih..
mememe12
post Sep 25 2009, 02:38 PM

Nikon + MBP i7 :)
*******
Senior Member
2,849 posts

Joined: Aug 2005


QUOTE(Xonius @ Sep 25 2009, 02:11 PM)
hey guys, just got my white 16GB 3GS biggrin.gif , waited for 2 weeks 4 days. Very happy now, not to mention that i got it with the almost extinct prepaid plan. laugh.gif
*
wow.. congrats.. i booked on 1-sep 16GB white until today still no news.. i think Maxis Ampang Point is the fastest centre to get Iphone according to u guys.
mememe12
post Sep 25 2009, 08:03 PM

Nikon + MBP i7 :)
*******
Senior Member
2,849 posts

Joined: Aug 2005


QUOTE(jaapar @ Sep 25 2009, 07:00 PM)
I've just gotten my 3GS today, from maxis agent in Ampang point, the best news ever.

Waited 17 days for this phone!
*
another Ampang Point successful customer.. waited for 17 days! only..

i went to MC just now to check on the status.. and i said i received call.. they still said my stock not there yet.. they said Maxis call is not accurate sometimes.. they just call u because the stock arrive in Malaysia mayb.. but the most accurate is the centre's call... BS!

and when Maxis called me.. they said longest i need to wait is 30 days.. but the MC told me might need to wait for 45 days and the name list for next week is not yet update.. wtf.. so furious.. Call centre say one thing.. MC say another vmad.gif vmad.gif
mememe12
post Sep 26 2009, 01:17 AM

Nikon + MBP i7 :)
*******
Senior Member
2,849 posts

Joined: Aug 2005


QUOTE(Blast_Cyrus @ Sep 26 2009, 12:01 AM)
Date booked: 29th August 2009
Collection date: 26th September 2009

Jz receive call from the MEP that I booked my iphone which located in themines. Damn happy when I receive the call because I sms the guy atleast once a week and bombard maxis email 3 times. Not long I receive call from the MEP guy, I receive call from official maxis which I tell the lady my problem is solved because the MEP already call me and inform me to pick up the phone. Then the lady say: I was going to tell you it was we inform them to inform you.

I wonder if my 3 times email bombardment works or it just happen that my Iphone reach on time. haha!
Btw, did I mention I booked 16gb White? XD
*
arrrr! i hate u! vmad.gif jkjk... i think i need to start bombard their email.. i nvr call 123 bcoz according to u guys.. they are useless.. but if i go to maxis centre also.. they will show me same face.. stock not here yet.. ur name not in the list n bla bla bla..
mememe12
post Sep 26 2009, 02:59 AM

Nikon + MBP i7 :)
*******
Senior Member
2,849 posts

Joined: Aug 2005


QUOTE(Secret Choong @ Sep 26 2009, 01:30 AM)
bro, chill lah. they show you face? next time you go there, remember you are a consumer, and you have rights, they show you face, demand to see "upstairs" and complain about the horrible service, and threaten to file a complain against them. make a lot a lot of noise, until they are scared of you.
*
the problem is.. the "upstairs" (Branch Manager) also need to refer to a young guy at the counter with black iPhone 3GS shirt... the manager dont really know about handling iphone stuff.. sad.gif

QUOTE(akkk @ Sep 24 2009, 09:33 PM)
I asked this question on the Maxis Registration/Booking thread but I guess there's too much activity so no reply.

If I book my iphone 3gs in Epicentre Pavillon, do I contact Maxis or Epicentre to check on the booking status?
*
since no one help u.. u shud call Epicentre since u booked from them... but then if they cant give u a satisfy answer.. then email Maxis..
mememe12
post Sep 26 2009, 03:45 PM

Nikon + MBP i7 :)
*******
Senior Member
2,849 posts

Joined: Aug 2005


QUOTE(dinozilla @ Sep 26 2009, 01:40 PM)
basically....

mobile number portability...

u apply for maxis, cut off ur celcom, transfer ur number to the new line...
MNP allows u to retain the same number for that....
of coz this has to specify when u walk in to register for this...so that they can help u arrange for it.
*
if not mistaken.. MNP customer can only sign 12 months plan.. u can refer to the t n c at the maxis page..
mememe12
post Sep 28 2009, 05:17 PM

Nikon + MBP i7 :)
*******
Senior Member
2,849 posts

Joined: Aug 2005


Maxis Contact us Page
* if not mistaken.. then hp number there need to be 012 - 1111000 if not, the page will show error and all the complain words u type will be gone..

i just received a call from Maxis, the girl nicely told me that there might be a 45 days delay.. (i tot that she ask me to collect iphone).. after i heard of the delay.. my mood straight turn to vmad.gif mad.gif .... i F her saying that
- according to the form, waiting period is 30days, i expect no longer than that
- maxis offer any type of compensation? since u cannot make it within 30days.. and we paid deposit for the phone.. we commit.. u cant?
- by 1-Oct, i will straight go to Maxis Centre and ask for my phone
- a lot people are getting their iphone even for those that booked after me
- stop telling me that Iphone is worldwide shortage, nationwide shortage, overbook..
- if overbook, dont advertise!!!
- there is no point of calling me and tell me that i cant get my phone on 1-Oct !!
mememe12
post Sep 28 2009, 06:26 PM

Nikon + MBP i7 :)
*******
Senior Member
2,849 posts

Joined: Aug 2005


QUOTE(me076310 @ Sep 28 2009, 05:48 PM)
may i know which maxis center did you reserve your iphone?
*
Penang Queensbay Mall

QUOTE(tnsai @ Sep 28 2009, 06:06 PM)
Its a bit more complicated for me as well, because I subscribed to the IValue under a totally new number and to get the number I wanted, I had to get a temporary SIM-card that costs me rm30 (for 30days - basically its a basic service sim) .. the woman at the counter assured me that it would only take 30days , so if my phone doesn't turn up then, I'm going to make lots and lots of nice.. to the point I will make sure when I am at the Maxis Gardens, I will make a loud enough noise, so that any potential IPhone customers will know how shitty they are with handling the orders .... of course that is just what I will do, but for now they have not  driven me over the edge yet biggrin.gif and thanks for the contact info.

Another thing, is there any way to check my status without actually going to the maxis center? The reason is.. they said they would call/sms me but as I mentioned this is under a separate line, and although I reminded them to SMS me on my original line, I worry that their incompetence would make them ignore that request and just keep calling or SMS on my unused new sim-card ..

Seriously, Maxis should have an online checking system..
*
i went to maxis centre and check.. they cant even let me know.. they said namelist not out yet la.. this la that la.. damn TL.. and call 123 is useless according to the forumers here..
mememe12
post Sep 28 2009, 10:16 PM

Nikon + MBP i7 :)
*******
Senior Member
2,849 posts

Joined: Aug 2005


QUOTE(djfs83 @ Sep 28 2009, 09:40 PM)
whats is the phone number of maxis center malaysia?? me booked from sarawak at 20th aug and not yet recieved my phone, is 1800821123 the best number to complaint? i call this number yesterday and the operator tell me surely can get the phone within 2 month??  i got mad,  mad.gif  mad.gif i say: whats so big difference between sarawak and kl, y some of them already get their phone even they book after me, and she said that is not suppose to happen, kl site also got alot people wait more than a month, then i ask her: sure can get the phone within 2 months? she say sure, i say: wat if i dun get my phone after 2 month... guess wat she said... uh uhh.... I CANNOT GUARANTEE U THAT... WXF just now u say within 2 month, now u say no guarantee......u playing with me is it???? vmad.gif  vmad.gif  vmad.gif  mad.gif  mad.gif after that she just keep on saying sry sry and say she will call me back asap for my status.....but i didn't receive their call untill now....

anyone here know a more effective way to complaint ???
*
yea.. u call 123 also no use.. they give u all the same answer.. really pity those work at call centre.. almost everyday will kena F.. aih.. mayb u can try to email.. but i think u will get the same asnwer as well..

QUOTE(MaikeruRyu @ Sep 28 2009, 09:53 PM)
mememe12, I'm facing exactly the same situation as yours. I booked mine on 1 sept at maxis ipoh. today received a call from maxis, told me all the grandmother story of worldwide shortage la, nationwide shortage la, and main distribution point is in Klang Valley la, thats why outside Klang Valley, lower priority la. I asked what the hell... that "mother mary" told me to wait another 14 days. I was expecting to collect on 1 oct and now they are telling me this bulls***?

the official receipt mentioned collection date is 30 days from booking date. so we commit RM200 for 30 days. they can't deliver... does that mean maxis breach contract? can we sue them?
*
i do hope that we can sue them if they cant deliver within 30days as stated in the booking form.. i dont want refund.. i want Iphone + compensation! mad.gif vmad.gif
mememe12
post Sep 29 2009, 03:41 PM

Nikon + MBP i7 :)
*******
Senior Member
2,849 posts

Joined: Aug 2005


QUOTE(fylon @ Sep 29 2009, 01:52 PM)
Seems like KL side is having much better condition then us in Sarawak here bro. Btw, which number are u calling to makes the complaint?
*
besides 123.. i think u can email them too.. refer to last 1 or 2 pages..

QUOTE(v_79 @ Sep 29 2009, 02:36 PM)
booked: 1-sept
collected: 27-sept
waiting period: 27 days
model: iphone 3gs 16gb black
venue: butterworth sunway carnival mep

rclxms.gif
*
wow.. ur location is very near to me.. i booked at Penang same day as u.. but white color.. i wonder whether they will give me on 1-oct or not..
mememe12
post Sep 29 2009, 05:22 PM

Nikon + MBP i7 :)
*******
Senior Member
2,849 posts

Joined: Aug 2005


QUOTE(saffronlotus @ Sep 29 2009, 04:20 PM)
wah, how come they giving different answers, ydy my fren went to book, the lady say have to wait 3 to 4 months for prepaid!
*
this is maxis.. we hv to face it.. too bad..

QUOTE(Mazda6 @ Sep 29 2009, 04:53 PM)
Ordered mine from Seremban Maxis Centre on 28th August 2009...

My current Samsung i780 have problems (sometimes it shut down automatically), thus asked the Maxis promoter there when can I get my 3Gs and she told me within 2 weeks. After waiting for 2 WEEKS, I went to the Maxis Centre again to pay my bill, I asked the same staff and she said the item should arrive max 3 WEEKS (another one week)... Hmm, I feel a bit uncomfortable about my booking but what the heck, just 1 week to wait. As I always passing by the Maxis Centre for work, I went there again after 3 WEEKS+ and asked the same staff, she said sorry as there's some delay for the 3Gs, some problems (procedures) with the Customs Department, maybe will take about 1 month from the booking date... F%$& S*&T!

Last Saturday I went back there and met another staff, at first she thought I've booked mid September, when I explained to her that I've booked last month and Maxis staffs kept on promising from 1 date to another, she then checked from the store but disappointed (again), 45 days from the booking date.

Back home, I shoot 2 e-mails to Maxis Centre explaining the inconsistent info given by the staffs, keep on giving dates (and me keep on waiting for it), and yesterday Maxis Centre called me for an apoligize, reason : 3Gs shortage throughout the world + many bookings during fasting month.

What to say, have waited for 1+ month now how to cancel? Just close 1 eye and use my "automatic shut-down phone" until the 3Gs arrive lor... sad.gif
*
that is standard script.. i received call from maxis (a girl with quite a nice voice) saying the same thing..
mememe12
post Sep 29 2009, 06:03 PM

Nikon + MBP i7 :)
*******
Senior Member
2,849 posts

Joined: Aug 2005


QUOTE(tnsai @ Sep 29 2009, 05:47 PM)
Wow not even an estimation.. sounds like "You'll get it when you get it.. don't ask anymore!! tongue.gif"
Not only us it seems :/ (click)

Then again, the guy who commented on the posting might have it right...
*
the news is 5 Aug... now almost October liao..

QUOTE(Xonius @ Sep 29 2009, 05:54 PM)
Same here, Ben was the person who handed me the iphone, total wait time was less than 3 weeks, they say 1-2 months just to be safe, so the customers wouldnt complain if it is delayed, its reasonable since theyre the only ones who are allowing prepaid bookings, my friend who booked together with me has also received his, a black 16GB while mine is white. thumbup.gif
*
Xonius.. u make me jealous tongue.gif
mememe12
post Sep 29 2009, 06:10 PM

Nikon + MBP i7 :)
*******
Senior Member
2,849 posts

Joined: Aug 2005


QUOTE(cry4freedom @ Sep 29 2009, 05:44 PM)
Received this SMS from Maxis. I'm wondering when did they call me. Haha.
*
i also received this SMS.. is that means that they cant reach us by call? i dont think so right? bcoz they did called me.. and i F them.. then end up they dont want to call us d.. just sms..
mememe12
post Sep 29 2009, 11:34 PM

Nikon + MBP i7 :)
*******
Senior Member
2,849 posts

Joined: Aug 2005


QUOTE(davidmak @ Sep 29 2009, 10:51 PM)
I don't think they have called you. It is more like a convenient tactic whereby they just notify you over sms so that you cannot 'retaliate' with your feedback and they are not obligated to take down your complaints and file it down. In chinese's saying, kill first... think later. Or a preemptive attack.
*
yea.. but luckily just now received a call from Maxis that confirmed i can get it by 1-Oct.. i hope this time will be true..
mememe12
post Sep 29 2009, 11:52 PM

Nikon + MBP i7 :)
*******
Senior Member
2,849 posts

Joined: Aug 2005


QUOTE(dinozilla @ Sep 29 2009, 11:43 PM)
still can la....launch a poll....show them how dissatisfy the user now is....
business still business, i don think any business will want to see that their rating is deeply impacted...
good then....1 more day to go rclxms.gif
ur booking is when o?
*
actually is erm.. 2 more days to go sad.gif the wait is pain tongue.gif i booked on 1-Sep, 16GB 3Gs white..
mememe12
post Sep 30 2009, 12:19 AM

Nikon + MBP i7 :)
*******
Senior Member
2,849 posts

Joined: Aug 2005


QUOTE(MaikeruRyu @ Sep 30 2009, 12:00 AM)
Received this message from Maxis too.

"We apologize for a 14 days delay in your IPhone3GS (16GB) collection due to continued worldwide shortage of stocks. We will contact you for collection at your chosen Maxis Outlet upon arrival of stocks."

I booked mine on 1 Sept at Maxis Ipoh. Heard many members here got their phone already even though u guys booked at later date.

*sigh* I feel dejected and disappointed at Maxis. I feel so excited when the 30 days have arrived, but this bulls*** message... "love" it so much... holy mother mary.
*
u can F them tru email if u wish to..

QUOTE(djfs83 @ Sep 30 2009, 12:05 AM)
see you bill and please let me know the maxis center's tel no. i wan to call them. thx
*
i think email is better... they will call u back

3 Pages < 1 2 3 >Top
Topic ClosedOptions
 

Change to:
| Lo-Fi Version
0.0218sec    0.41    7 queries    GZIP Disabled
Time is now: 11th December 2025 - 01:20 PM