Two hours after receiving the email, I wrote back to Blizzard and linked all my characters' armories, telling them politely to see "hey I got The Breadwinner (loot 10,000gold from quests) and 1000 Dailies Completed Achievements on my 4 level 80s, that is where my gold is from".
I also told them I bought a nobles deck from a level 1 alt recently, maybe this was the trigger?
This morning while at work I received a reply saying my account has been restored.
Have to go back home to check.
Added on September 15, 2009, 2:34 pm
QUOTE(arcbound @ Sep 13 2009, 10:07 PM)
Damn this sucks, I definitely think that my account got hacked and then I got banned...
Any idea how to deal with this ? blizzard do not reply mails promptly....
First email Blizzard account admin. Have your information handy: your name, your account name, cd serial keys (preferably scanned to prove you have the actual physical copies), your payment history (game card numbers work as well, I personally used this route), your secret question/answer.
From my experience the more time you take to slowly explain your situation the better your case will look.
Explain that you have been away from the game, and you intended to renew but saw your account was locked. Link all your (if possible) character's armories, assuming they haven't been transferred by the hacker. If they did, list out your character names, race, class, level, original server(s). The more information the better, ie which one was the Rank 14 or if you had done a character transfer before, tell them where you transferred from and to. This is to shed more light that you actually own the account and know the history.
Then note that the above characters are missing their items, try to list out some of the notable items that you have (like legendaries or feats of strengths if any).
In all, be polite and accurate.
This post has been edited by ray123: Sep 15 2009, 02:34 PM
Sep 15 2009, 02:16 PM

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