No one talks about this sms or email. So, it means everyone who booked the phone will get this sms and email?

I got the sms today also but supposed to collect on 3rd Aug.

Also according to the maxis people, we have 14 days to collect the phone. And everyone who booked will definitely get it. Turns out now short of stock?? I am not really in a hurry. I would rather not spend few hours waiting in queue. I already waited like years for iphone to arrive here. Few more days can wait.

what is the warranty policy anyway with maxis on iphone? Is it one-to-one replacement within certain days or what?

how come no one reported taking from TTDI maxis? I want to go collect today but scared too crowded.

I also come back disappointed from TTDI maxis. No stock at all. Have to wait until after 18 Aug. This is too much. How come some people can buy outright without booking but us that already booked cannot get?

That means they allocate stock based on location and not based on how many people booked. Each place might get 100 units and if only 50 people booked then they got extra stock.

This is bad stock management. I was given a 017 number to call to ask whether got stock or not. But nobody pickup that number.

I am particularly pissed because I called up maxis center and this girl told me TTDI have no stock problem. Can go collect. Went there, wasted my time.

That means I can only collect after the 14 days maxis promised to deliver. This is dishonor of contract.

This post has been edited by abubin: Aug 3 2009, 07:40 PM

This is the reason I think why it got out of stock. I think they sell to clients who buy outright with hotlink even if they didn't book. That is why TTDI is totally out of stock. Even worst than machines.

And they better not say I can't buy outright with hotlink cause I already switched my plan from value plus 50 to hotlink to cater for this i3gs. Darn.

of course they need to give this 18aug stock to those prebooked cause they gave this 1st batch to all those who didn't book. @#(!*&%@#$

This probably depends on the store itself. Some are more relaxed and some are more strict. Some only realize short of stock once they sell to some non-booked. But this is all my own speculation. I still think they did not manage the stocks properly.

Cause they did not do proper research. You see, they got burned during the first launch of iphone 3g. Can't sell. That's because it was brought in late by 1 years after people who really want it already bought it.

This time, it's world wide release. Nobody got it yet except a few waterfish who bought it at high price from opportunists. Of course people are going to rush for it.

This shows the marketing people in maxis is really lousy. Never do their research properly.

Did you pre-booked? or just walk in and buy?

This sms is not important anymore. Getting or not doesn't mean anything. I hope they call me cause I am going to ask, if still cannot get by 18aug stock, then how?

I guess it doesn't have anything to do with when you book the phone. It's about where you collecting it and when you collect it.

Basically if you booked and collect in low traffic area then you have higher chance to get. Also collecting in first 2 days will get it. So, it doesn't matter if your appointment is what day. As long as you booked and walk-in to collect on first 2 days then will highly get it.

for me, it's not that much on getting the phone ASAP. I already waited for this phone to arrive since they announce it like years ago...lol..

It's more like the promises made by maxis and then did not honour it. Worst is when they collect a NON-refundable deposit promising we will SURE get it when it arrive. This is very unethical thing to do. If they can't deliver what they promised, they shouldn't have collected deposit.

I just called 1300820120. It's the number to call by hotlink users. Cause hotlink can't call 123 and this 1300 number is chargeable. Darn.

The customer server person have no clue what is happening. Even said they can only help to solve phone number related problems. Can't help with this iphone problem.

Totally useless maxis.

After that I called 1800821123. Asked them if this number is chargeable from hotlink then the person offered to call me back.

Now on the line with her and she also seems blur what is happening.

edit:

After some checking, she said there should be no problems with stock in TTDI and Maxis KLCC. I don't know what system they are using but seems like nobody is updating anyone on the correct thing what is happening.

She said will get someone to call me back...

That is why I suspected the TTDI people sold the phones to walk in clients who didn't book. They did this probably because they were swarmed by these people on the first day and to get rid of them, they just sold it to them. That's my speculation. So don't quote me on this.

This post has been edited by abubin: Aug 5 2009, 01:59 PM