i saw to many cases involved this seller... im also one of the buyer who deal with him and facing same prob, now waiting from poslaju to reply... not sure but from what i saw the seller declare the value on the parcel slip is the cause my case happend. he declare item inside worth rm2k, but not ansurance it... so from the beginning is ts fault, and in my cse what ever happend ts musp pay me full amount of cash cause it his mistake form vary first

i tough i remove it already... sorry, i really dislike to reply bout the case... coz it make angre, both to seller and poslaju... it take few poslaju to send be a letter, i just realize until i go back and check poslaju, damn lazy to do job... that one thing... the claimed just can be done by sender... so i pos the letter to seller, and again the seller take 1 week to collect the letter from him mailbox... again delay, take bout 2 week to reply the complaint... take bout 1 month to reply singe letter... what ever cause the seller fault from beginning...

maybe it happend like my case, sender declared value of the parcel, but not ansuranced it... staff in the courier company realize that and took chance to take item inside coz he know no ansuranced... sender just can claim max rm300...

bro i've pm u bout out case do reply me soon

my case happend since February, today just get leter from paslaju and poslaju just pay rm300 for the item lost. i really not setiscifed with the refund and ask seller aka zer0hour to pay the rest, for win-win situation we both bare th lost... he must pay me at less half of the transection amount.. and what i cam tell taht zer0hour won't pay for sure... again... this case is mistake from beginning... zer0hout declare item value rm2k, no insurance... item in parcel lost and from investigation pos malaysia admitted that was insider job... yet still dont want to make full refund... i guss need to make police case and bring to tribunal agains poslaju