I just called TM CSD just now. Spoke to CS officer , En Hadi. As usual he asked me to the standard stuff off/on modem. Ask Hadi is this a nationwide issue. He said don't know, he's not aware. Immediately scolded him for bullshitting me since the public already knew. Finally, he admitted they just found out today.
Asked Hadi why he never mention this in the first place when I call ? And how come suddenly he knows?
He keep saying only found just now.
Ask Hadi again, when will the issue be solve? He ask me to check again 2moro
Ask Hadi if this problem persist, how's TM going to compensate me ? He just silent.
Ask Hadi for my complaint report reference no. He said no ID because this is a nationwide issue.
So, this is how TM & VADS operate. Full of shit.